With mobile access to corporate systems and applications becoming a critical element of business communications solutions, 8x8 is well positioned to leverage this trend. Both the standard and the premium packages of Virtual Office include a PC soft client and a mobile client—unlike competitors, which charge additional fees for desktop or mobile applications.Furthermore, 8x8 offers a complete hosted contact center solution, whereas most of its competitors only provide basic automated call distribution (ACD) functionality. 8x8 was also among the first hosted IP telephony providers to add videoconferencing capabilities to its portfolio. It offers video as part of its Web conferencing services and video bridging services that link desktop video with other videoconferencing endpoints.
Frost & Sullivan Recognizes 8x8's Continued Dominance In The North American Hosted IP Telephony And UC Services Market
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