This Day On The Street
Continue to site
ADVERTISEMENT
This account is pending registration confirmation. Please click on the link within the confirmation email previously sent you to complete registration.
Need a new registration confirmation email? Click here

Unisys Reaches For The Clouds With New IT Service Management Solutions To Help Organizations Improve End-User Experience





BLUE BELL, Pa., June 26, 2012 /PRNewswire/ -- Unisys Corporation (NYSE: UIS) today announced a new suite of cloud-based IT Service Management (ITSM) solutions. These new additions to Unisys ITSM offerings are intended to help clients quickly implement an ITIL-based system that improves delivery of IT support services to end users, simplifies service operations and helps reduce capital and operating costs.

The new Unisys ITSM solutions comprise Remedy as a Service, an ITSM toolset delivered through a software-as-a-service (SaaS) model; a customer-focused user portal capability; and the capability to complement ITSM services with Unisys Mobility Solutions. To accelerate these solutions, clients can also draw on Unisys ITSM consulting practice and deployment expertise.

The typical enterprise today is challenged with modernizing an aging service desk, moving to a more customer-focused approach to end-user services, and leveraging current investments in IT assets. However, the decision to purchase an ITSM tool – even a SaaS-based one – may not account for factors that can lead to additional costs.

"It's becoming financially and logistically impossible for enterprises to buy and maintain all the tools they need to deliver uniform IT services," said Larry Dunn, vice president, solution portfolio management, Unisys Global Managed Services. "Beyond just the complexity of the toolset lie the hidden costs of ownership and of the time and labor required to implement the solutions. Our new ITSM solutions help clients solve those problems. We enable clients to draw on Unisys' ITIL-based processes and hosted services to create an integrated, cost-efficient system that cuts the time it takes to begin delivering consistent IT support services. Our solutions empower clients to keep their end users productive and manage costs more effectively."

As a leading provider of ITSM services, Unisys has experience that enables clients to quickly modernize their legacy toolset, train and organize their support teams around core ITIL support processes, and build a roadmap to allow ITSM to drive further automation and control within the overall IT operation.

1 of 4

Check Out Our Best Services for Investors

Action Alerts PLUS

Portfolio Manager Jim Cramer and Director of Research Jack Mohr reveal their investment tactics while giving advanced notice before every trade.

Product Features:
  • $2.5+ million portfolio
  • Large-cap and dividend focus
  • Intraday trade alerts from Cramer
Quant Ratings

Access the tool that DOMINATES the Russell 2000 and the S&P 500.

Product Features:
  • Buy, hold, or sell recommendations for over 4,300 stocks
  • Unlimited research reports on your favorite stocks
  • A custom stock screener
Stocks Under $10

David Peltier uncovers low dollar stocks with serious upside potential that are flying under Wall Street's radar.

Product Features:
  • Model portfolio
  • Stocks trading below $10
  • Intraday trade alerts
14-Days Free
Only $9.95
14-Days Free
Submit an article to us!
SYM TRADE IT LAST %CHG

Markets

DOW 18,070.40 +46.34 0.26%
S&P 500 2,114.49 +6.20 0.29%
NASDAQ 5,016.9290 +11.5380 0.23%

Partners Compare Online Brokers

Free Reports

Top Rated Stocks Top Rated Funds Top Rated ETFs