WNS (Holdings) Limited (WNS) (NYSE: WNS), a leading provider of global Business Process Outsourcing (BPO) services, has been positioned in the ‘Leaders’ quadrant in Gartner, Inc.’s recently published "Magic Quadrant for Finance and Accounting BPO," authored by Cathy Tornbohm, published on May 30, 2012.
This Magic Quadrant analyzed 18 Finance and Accounting process providers and evaluated vendors on two primary criteria – ‘ability to execute’ and ‘completeness of vision’. Factors under ‘ability to execute’ included: Service, sales execution / pricing, market responsiveness and track record, marketing execution, customer experience and operations. Factors under ‘completeness of vision’ covered: Market understanding and business strategy encompassing sales, geography, offering (product), vertical / industry, marketing and innovation.
WNS was positioned in the ‘Leaders’ quadrant by demonstrating its ‘ability to execute’ and ‘completeness of vision’. Leaders are performing well today, both with a clear vision of market direction and by actively building competencies to sustain their Leaders position in the market. The comprehensive F&ABPO players in this quadrant generally share superior market understanding, have a global client base, an extensive network of well-distributed and highly populated global delivery centers catering for multiple languages, a good balance of transactional and high-end F&A delivery, and innovative well-communicated and marketed sales offerings.
“WNS is honored to be recognized as a Leader in Gartner's 2012 Magic Quadrant. We believe that our capability and position as a leader in the FAO space is a result of our differentiated market approach coupled with investments designed to provide our clients with the right blend of expertise, talent and technology to outperform their competition," said Keshav R. Murugesh, Group CEO, WNS."Our vertically-led strategy is helping us deliver F&A offerings supported by industry-specific domain expertise, and enabling WNS to better service our clients. We will continue to invest in tools, technology, resources and strategic partnerships which will help drive platform-based solutions, increased business process efficiencies and differentiated service offerings for F&A," said Tasneem Lakdawalla, Executive Vice President, Finance and Accounting, WNS.
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