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SpareFoot Enhances Customer Service Capabilities With InContact

Gordon continued, "Now we can actually track what different sources are bringing, how many calls resulted from different marketing channels on the consumer side, and work to plug this into Salesforce.com to track conversion rate as well."

"We are pleased to provide SpareFoot with the flexibility and power they need to address their growth initiatives," said Paul Jarman, CEO of inContact. "As the leading cloud contact center provider, our solutions enable our customers to deliver on their service commitments and create lasting and profitable relationships across their client base."

Additional Information

About SpareFootSpareFoot is the world's largest online marketplace for consumers to find and reserve self-storage units, with comparison shopping tools that show real-time availability and exclusive deals. Customers can easily make reservations online or over the phone. SpareFoot also provides web marketing solutions for storage facility owners and operators; the AdNetwork tool helps self-storage businesses modernize their marketing and win new tenants online. SpareFoot AdNetwork listings get more traffic than any comparable directory, featuring software integration and ROI-proving analytics for storage facilities. This fun tech startup is headquartered in Austin, TX. Visit SpareFoot.com to learn more.

About inContact inContact (NASDAQ: SAAS) helps contact centers around the globe create profitable customer experiences through its powerful portfolio of cloud contact center software solutions. The company's services and solutions enable contact centers to operate more efficiently, optimize the cost and quality of every customer interaction, create new pathways to profit and ensure ongoing customer-centric business improvement and growth. To learn more, visit www.inContact.com.

Safe Harbor Statement: The Private Securities Litigation Reform Act of 1995 provides a safe harbor for forward-looking information made on the Company's behalf. All statements, other than statements of historical facts which address the Company's expectations of sources of capital or which express the Company's expectation for the future with respect to financial performance or operating strategies, can be identified as forward-looking statements. Such statements made by the Company are based on knowledge of the environment in which it operates, but because of the factors previously listed, as well as other factors beyond the control of the Company, actual results may differ materially from the expectations expressed in the forward-looking statements. (For the complete statement, please click here.)

inContact® is the registered trademark of inContact, Inc. All other marks are the property of their respective owners.

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