Gordon continued, "Now we can actually track what different sources are bringing, how many calls resulted from different marketing channels on the consumer side, and work to plug this into Salesforce.com to track conversion rate as well."
"We are pleased to provide SpareFoot with the flexibility and power they need to address their growth initiatives," said
, CEO of inContact. "As the leading cloud contact center provider, our solutions enable our customers to deliver on their service commitments and create lasting and profitable relationships across their client base."
SpareFoot is the world's largest online marketplace for consumers to find and reserve self-storage units, with comparison shopping tools that show real-time availability and exclusive deals. Customers can easily make reservations online or over the phone. SpareFoot also provides web marketing solutions for storage facility owners and operators; the AdNetwork tool helps self-storage businesses modernize their marketing and win new tenants online. SpareFoot AdNetwork listings get more traffic than any comparable directory, featuring software integration and ROI-proving analytics for storage facilities. This fun tech startup is headquartered in
to learn more.
inContact (NASDAQ: SAAS) helps contact centers around the globe create profitable customer experiences through its powerful portfolio of cloud
contact center software solutions
. The company's services and solutions enable contact centers to operate more efficiently, optimize the cost and quality of every customer interaction, create new pathways to profit and ensure ongoing customer-centric business improvement and growth. To learn more, visit
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