June 6, 2012
/PRNewswire/ -- Information Services Group (ISG) (NASDAQ: III), a leading technology insights, market intelligence and advisory services company, today announced it would incorporate governance software from Enlighta, a leading provider of outsourcing governance and ITIL delivery software solutions, into its post-contract outsourcing management solutions for clients.
"By partnering with Enlighta, ISG Managed Services will further enhance our ability to help clients realize the full value anticipated from outsourcing," said Claude Marais, Partner, Governance Services, ISG. "Enlighta's robust governance suite, coupled with our disciplined processes and management capability, will transform how enterprises understand and govern their outsourced IT and business services, driving consistency of processes when managing multiple service providers, towers and regions."
Launched three years ago, ISG Managed Services today helps manage relationships with more than 70 different service providers and counts among its clients global leaders in the automotive, biotechnology, transportation, software and logistics sectors, among others. The unit recently surpassed
in total contract value under management for clients.
The Enlighta governance suite, Enlighta Govern, provides drill-down insight into performance, compliance, risk, quality, satisfaction, strong workflow capability, and cost of services across business units, service lines and global service providers to help enterprises drive strategic and tactical decisions.
"We are delighted to have been selected by ISG and are committed to their success," said
, CEO, Enlighta. "ISG is a recognized leader in outsourcing governance services and their selection of Enlighta as a technology solution partner is strong validation of our solution offering."
For more information on Governance Services from ISG Managed Services, please visit
About Information Services Group
Information Services Group (ISG) (NASDAQ: III) is a leading technology insights, market intelligence and advisory services company, serving more than 500 clients around the world to help them achieve operational excellence. ISG supports private and public sector organizations to transform and optimize their operational environments through research, benchmarking, consulting and managed services, with a focus on information technology, business process transformation, program management services and enterprise resource planning. Clients look to ISG for unique insights and innovative solutions for leveraging technology, the deepest data source in the industry, and more than five decades of experience of global leadership in information and advisory services. Based in
, the company has more than 700 employees and operates in 21 countries. For additional information, visit
Enlighta is a leading provider of on-demand ITIL delivery and outsourcing management solutions to global 2000 companies and IT and BPO services providers. Enlighta's solutions enable companies to effectively govern their global services delivery across multiple suppliers and service lines thereby reducing the risk of value leakage and improving business outcomes. For IT and BPO services providers, Enlighta's solutions enable effective performance and compliance reporting across all customer engagements, and automation of services delivery processes. For more information, please visit
SOURCE Information Services Group (ISG)