This Day On The Street
Continue to site right-arrow
ADVERTISEMENT
This account is pending registration confirmation. Please click on the link within the confirmation email previously sent you to complete registration.
Need a new registration confirmation email? Click here
Stocks Under $10 with 50-100% upside potential - 14 days FREE!

St. Michael’s Hospital Improves Quality Of Staff Interaction And Patient Care With Amcom Software’s Smartphone Communications Solution

Stocks in this article: USMO

Amcom Software, Inc. today announced St. Michael’s Hospital in Toronto has improved critical communications among staff members by implementing Amcom Mobile Connect™. The hospital is relying on this smartphone and tablet communications solution to send encrypted critical messages to staff on their iPhone® and BlackBerry® smartphones as well as iPad® tablets. This software connects seamlessly to Amcom Software’s operator console and Web-based on-call scheduling solutions, which help St. Michael’s manage more than 65,000 monthly calls and coordinate on-call calendars.

A key component of St. Michael’s decision to select Amcom Mobile Connect was the ability of physicians to use the solution to acknowledge and respond to a message using a smartphone or tablet. The solution encrypts all messages sent and received and provides a complete audit trail, including date and time stamps as well as message contents. Additionally, St. Michael’s has developed a quality control process for staff members to use when sending critical messages via Amcom Mobile Connect. By requiring information such as patient ID, priority, and key health information, the hospital is helping to ensure accurate, secure, and meaningful messages are sent every time. This helps staff make well-informed decisions about patient care.

Amcom Mobile Connect integrates with St. Michael’s Cisco® phone system and existing Amcom solutions, improving staff communications facility wide. The hospital uses the Amcom operator consoles to field internal and external calls, as well as initiate messages and code calls. The Amcom Web directory is used to manage on-call schedules throughout the organization, providing everyone with up-to-date information. St. Michael’s can also use this solution to initiate pages and view the smartphone and tablet communications audit trail.

“In tandem with our tremendous progress in implementing electronic health records, we’re continually looking to enhance our ability to communicate to provide ever-stronger patient care,” said Frank Garcea, Director of IT Infrastructure, St. Michael’s Hospital. “Amcom Mobile Connect and the contact center solutions have helped us reduce the amount of time spent tracking staff members down and allows for more efficient and accurate communications.”

1 of 3

Select the service that is right for you!

COMPARE ALL SERVICES
Action Alerts PLUS
Try it NOW

Jim Cramer and Stephanie Link actively manage a real portfolio and reveal their money management tactics while giving advanced notice before every trade.

Product Features:
  • $2.5+ million portfolio
  • Large-cap and dividend focus
  • Intraday trade alerts from Cramer
  • Weekly roundups
TheStreet Quant Ratings
Try it NOW
Only $49.95/yr

Access the tool that DOMINATES the Russell 2000 and the S&P 500.

Product Features:
  • Buy, hold, or sell recommendations for over 4,300 stocks
  • Unlimited research reports on your favorite stocks
  • A custom stock screener
  • Upgrade/downgrade alerts
Stocks Under $10
Try it NOW

David Peltier, uncovers low dollar stocks with extraordinary upside potential that are flying under Wall Street's radar.

Product Features:
  • Model portfolio
  • Stocks trading below $10
  • Intraday trade alerts
  • Weekly roundups
Dividend Stock Advisor
Try it NOW

Jim Cramer's protege, David Peltier, identifies the best of breed dividend stocks that will pay a reliable AND significant income stream.

Product Features:
  • Diversified model portfolio of dividend stocks
  • Alerts when market news affect the portfolio
  • Bi-weekly updates with exact steps to take - BUY, HOLD, SELL
Real Money Pro
Try it NOW

All of Real Money, plus 15 more of Wall Street's sharpest minds delivering actionable trading ideas, a comprehensive look at the market, and fundamental and technical analysis.

Product Features:
  • Real Money + Doug Kass Plus 15 more Wall Street Pros
  • Intraday commentary & news
  • Ultra-actionable trading ideas
Options Profits
Try it NOW

Our options trading pros provide daily market commentary and over 100 monthly option trading ideas and strategies to help you become a well-seasoned trader.

Product Features:
  • 100+ monthly options trading ideas
  • Actionable options commentary & news
  • Real-time trading community
  • Options TV
To begin commenting right away, you can log in below using your Disqus, Facebook, Twitter, OpenID or Yahoo login credentials. Alternatively, you can post a comment as a "guest" just by entering an email address. Your use of the commenting tool is subject to multiple terms of service/use and privacy policies - see here for more details.
Submit an article to us!

Markets

DOW 17,356.87 +288.00 1.69%
S&P 500 2,012.89 +40.15 2.04%
NASDAQ 4,644.3120 +96.4780 2.12%

Brokerage Partners

Rates from Bankrate.com

  • Mortgage
  • Credit Cards
  • Auto

Free Newsletters from TheStreet

My Subscriptions:

After the Bell

Before the Bell

Booyah! Newsletter

Midday Bell

TheStreet Top 10 Stories

Winners & Losers

Register for Newsletters
Top Rated Stocks Top Rated Funds Top Rated ETFs