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Revana Names Matt Rosenberg As Chief Sales Officer

Revana™, a subsidiary of TeleTech Holdings, Inc. (NASDAQ: TTEC) and a leading provider of technology-enabled commerce solutions, announced today that it has appointed seasoned sales leader Matt Rosenberg to serve as its Chief Sales Officer.

Mr. Rosenberg will be responsible for leading Revana’s worldwide sales efforts and accelerating demand for the company’s data-driven commerce solutions. His focus will be on building strategic relationships that enable clients to maximize their revenue potential particularly from fragmented hard-to-reach markets such as consumer, small and medium business, education and public sector.

“We are thrilled to have Matt join the executive team. His industry acumen, proven sales experience and track record of further accelerating high-growth businesses will be instrumental in helping Revana continue its superior growth," said Judi Hand, president of Revana. “Matt’s background in strategic selling will enable us to bring our powerful value proposition to an expanded audience of potential clients.”

Mr. Rosenberg joins Revana from ServiceSource International (NASDAQ: SREV), a cloud-powered service revenue management provider, where he formerly served as senior vice president of strategic sales. Prior to ServiceSource, Mr. Rosenberg served as vice president at Visage Mobile and held senior director roles at Vividence and PeoplePC, Inc.

Mr. Rosenberg received his Bachelor of Arts degree in Political Science, with Honors, from Indiana University. He also has a Juris Doctorate from Northwestern University School of Law.

ABOUT REVANA

As a recognized leader in technology-enabled revenue generation solutions, Revana, formerly Direct Alliance Corporation, helps top brands navigate and profit from change. Built on an integrated, data-driven, scalable framework, the Revana platform combines data analytics with technology in a end-to-end sales and marketing solution that adapts to customers’ changing needs. Across every channel, every day, Revana helps clients attract, earn and keep their customers’ loyalty.

Recognized by the Stevie® Awards as 2012 Sales & Customer Service SM Provider of the Year, Revana serves clients across a variety of countries and industries, including communications and media, high technology, online advertising and retail, automotive, financial services and healthcare. Utilizing the latest technology and best practices, Revana provides integrated sales and marketing solutions for lead generation, customer acquisition, onboarding, lifecycle digital marketing, analytics, account management and retention. These solutions enable highly recognized brands to maximize market coverage and customer engagement among consumer, small and mid-size businesses, education and Public Sector. Founded in 1993, Revana is headquartered in Tempe, Arizona and employs more than 2,000 people in U.S., Canada, Philippines, Brazil and Australia. It is a wholly owned subsidiary of TeleTech Holdings, Inc., a top Global Outsourcing 100® provider recognized by the International Association of Outsourcing Professionals (IAOP). For additional information, visit www.Revana.com or call 800.656.5827

ABOUT TELETECH

For nearly 30 years, TeleTech and its subsidiaries have helped the world’s most successful companies design, build, grow and manage superior customer experiences across the customer lifecycle in order to drive shareholder value. As the go-to partner for the Global 1000, the TeleTech group of companies delivers technology-based solutions that maximize revenue, transform customer experiences and optimize business processes. From strategic consulting to operational execution, our more than 41,000 employees drive success for clients in the communications and media, financial services, government, healthcare, technology, transportation and retail industries. Our companies deliver award-winning integrated solutions in support of customer innovation, revenue generation, technology innovation, enterprise innovation, learning innovation and strategic management consulting. Through the TeleTech Community Foundation, the company leverages its innovative leadership to ensure that students in underserved communities around the globe have access to the tools and support they need to maximize their educational outcomes. For additional information, please visit www.teletech.com.

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