CSG International (
), a global provider of software- and services-based business support solutions that help clients generate revenue and maximize customer relationships, today announced a new version of CSG Singleview
, its real-time, convergent customer management, charging and billing solution for communications service providers (CSPs) as well as companies in other industries, such as financial services, who require highly flexible and advanced billing and customer management capabilities.
Singleview delivers unmatched business flexibility and performance for over 60 leading wireline, wireless, IP carriers, Mobile Virtual Network Operators (MVNOs) and financial services providers including MasterCard, XO Communications, SingTel Optus and Hutchison 3G properties across the globe.
Many of the world’s leading companies rely on CSG Singleview to deliver real-time charging and postpaid billing from a single, convergent platform and benefit from the solution’s heritage in providing flexibility and scale to launch new and innovative service offerings and to support the development of new business models. This flexibility now includes Singleview offered in a managed services model, giving clients a compelling deployment option that can streamline costs and increase agility in enabling charging and billing capabilities for new services and accelerating time-to-market.
In addition, CSG’s clients leverage Singleview to monetize their investments in innovative technologies and expanding business operations, including Machine-to-Machine (M2M) communications, real-time charging and evolving billing models for complex enterprise and government customers.
One such provider, a global leader in telematics, leverages Singleview to enable flexible pricing and bundled billing capabilities and benefit from efficient operations in tracking and managing international trucking fleets. For a leading European mobile carrier, it is the underpinning of a first-of-its-kind real-time charging and mobile billing plan that gives consumers more flexibility in the way they consume and pay for mobile services than ever before. For another global provider of business communications services, Singleview consolidates the revenue streams from numerous, disparate service-specific billing platforms, streamlining operations, delivering substantial cost savings and, more importantly, providing a consolidated platform to manage its enterprise customers’ accounts.