Cbeyond, Inc. (NASDAQ: CBEY), a leading provider of network and cloud services to small and medium sized businesses, today announced that it has been selected by Pro Access Systems, a leading provider of perimeter security solutions including access control, gates, operators and hardware, to provide a customized voice, enterprise-class data and secure cloud services package that will enhance the company’s efficiency and communication across its partner and business networks.
As Pro Access expanded its operations to eight U.S. offices, the company faced an overwhelming challenge in attempting to maintain and synchronize communications. Each of its offices utilized disparate phone lines and servers, making it difficult to quickly and securely contact its contractors, installers, architects and engineers. Additionally, Pro Access struggled to receive timely support and issue resolution from its previous provider.
“The significant growth Pro Access has experienced in recent years opened our eyes to the inefficiencies in our IT infrastructure, and we realized the need for a single source provider who would be compatible with our business needs and enable us to better serve our customers and employees,” said Don Parrin, president of Pro Access Systems. “We felt that our previous provider had become too big for us, and we wanted to work with a partner who could not only offer first-class IT and communications solutions, but with whom we could establish a more personal relationship.”
To remedy the complexities of Pro Access’ previous infrastructure, Cbeyond constructed and implemented a custom package centered on its Multiprotocol Label Switching (MPLS) network to unify Pro Access’ eight offices under one virtual umbrella. Leveraging Cbeyond’s secure network and cloud operations has enabled Pro Access to host its accounting applications and terminal server offsite, resulting in smoother data flow and IT operations. Pro Access also receives round-the-clock support from Cbeyond’s expert service team, ensuring the company is maximizing its IT investment.