SOUTH BEND, Ind.
May 7, 2012
/PRNewswire/ -- Today Press Ganey Associates, Inc. announced the addition of
as corporate senior vice president and chief information officer (CIO), overseeing the company's consolidated patient satisfaction and clinical IT platform and solutions.
"Greg's proven track record of building sophisticated IT architecture and user-focused products will be a clear asset to the Press Ganey organization," said
Patrick T. Ryan
, CEO, Press Ganey. "We are operating in a complex, data-heavy environment in which Greg's level of expertise will be integral to building sustainable and scalable solutions."
Ericson has more than 25 years of health care-focused IT, operations and account management experience, most recently serving as CIO of Maxim Healthcare where he performed a key turnaround including the implementation of an industry leading care management system and an e-learning system for over 50,000 care givers. He also introduced business intelligence and led the formation of the enterprise data warehouse with key performance indicators regarding staffing and profitability trends, and facilitated the organization's movement into a new business line by introducing an e-commerce commerce ICD-10 solution.
Prior to Maxim, Ericson was executive vice president and CIO for The Broadlane Group where he initiated the enterprise technology strategy and oversaw the organization's operational and account management transformation. Key initiatives included delivering a suite of market-leading, guided actionable analytics, introducing the industry leading staffing VMS, and driving the next generation B2B exchange with inline quality and pricing workflow. Earlier in his career, Ericson held progressive management roles with Smith & Nephew, PLC, Home Shopping Network, the Lee Company and Ernst & Young.
Ericson holds a bachelor's degree from
Northwest Missouri State University
in information services, with a strong focus in business, computer science and mathematics. He is a frequent guest lecturer for universities and previously served on the HSN credit union board.
Press Ganey Associates, Inc.
Recognized as a leader in performance improvement for more than 25 years, Press Ganey partners with more than 10,000 health care organizations worldwide to create and sustain high performing organizations, and, ultimately, improve the overall health care experience. The company offers a comprehensive portfolio of solutions to help clients operate efficiently, improve quality, increase market share and optimize reimbursement. Press Ganey works with clients from across the continuum of care – hospitals, medical practices, home care agencies and other providers – including 50% of all U.S. hospitals. For more information, visit
SOURCE Press Ganey Associates, Inc.