Angela and Jenea welcome. Angela Walton is a customer consultant and Jenea Penna is one of our four supervisors. Last June, after a bad storm rumbled through the area, Angela answered a call from a customer in Greendale asking about when his power might be restored. During the conversation, the customer mentioned that his carbon monoxide detectors have gone off. But he thought it was just a false alarm, he had unplugged the detectors. This concerned Angela, so she advised the customer to check again and think about calling 911, but our customer said no, everything would be fine and he and his wife were headed for bed.
Well after the conversation was over, Angela was still concerned. Her sixth sense told her that something was just not right. So she talked it over with Jenea and they decided to call the fire department. Now for the rest of the story, here is the news report from Milwaukee’s ABC affiliate, WISN Channel 12.
What a terrific story. Angela, you could have hung up and moved on to the next call. But you and Jenea have great instincts and you saved the lives of two of our customers. Angela and Jenea in recognition of your exceptional performance, it’s my great pleasure to present each of you with the Chairman’s award. Angela, Janea, thank you.Also in your honor, the Wisconsin Energy Foundation will make a $2,500 contribution to each of your favorite charities, The Hunger Task Force and Susan G. Komen for the Cure. Angela and Jenea thank you for the great work you do for us and for our customers we appreciate it. And now ladies and gentlemen, if you will please stand, Angela and Jenea will lead us in the pledge of allegiance. Angela Walton and Jenea Penna I pledge allegiance to the flag of the United States of America, and to the republic for which it stands, one nation under God, indivisible, with liberty and justice for all.