ABM (NYSE:ABM), a leading provider of integrated facility solutions, today announced the launch of ABM OnDemand, a joint venture delivering flexible, high-quality and integrated facility services to clients whose building portfolio includes smaller, satellite locations. The joint venture draws on resources from ABM Facility Services and A. Anthony Corp. – leading providers of outsourced facility services – and expands the breadth of their respective client capabilities.
ABM provides expansive facility services to thousands of locations encompassing billions of square feet and multiple industries throughout the United States and abroad. Today, many clients have been seeking these same comprehensive services for their smaller, satellite locations. ABM OnDemand was created to solve this need in the market, effectively leveraging a screened, certified network of more than 7,000 service personnel. ABM OnDemand integrates these comprehensive resources with a 24/7 smart service center staffed with knowledgeable, experienced dispatchers; a proprietary “FLEX” automated Knowledge Center technology that manages complex portfolio information; and a range of other client-centered technology resources including cost capture tools, recurring contract management and more.
Founded by Anthony Serdula in 1999, A. Anthony Corp. delivers a full range of facility services to more than 15,000 locations covering 300 million square feet across the United States and in select locations internationally. Clients of the Charlotte-based business include: Kraft, TJX Companies (TJ Maxx, Marshalls, etc.), the FDIC, Grubb & Ellis, The Hartford, FEMA, and CBRE, among others. The company has been ranked among the Top 500 Hispanic Owned Businesses in the U.S.
“Our needs-based approach to delivering facility solutions is clearly illustrated with ABM OnDemand,” said Mike Latham, President, ABM Facility Services. “Small, difficult to reach satellite locations need the same level of service as larger facilities, and ABM OnDemand can now deliver this dedicated service. The on-demand services and technology-enabled workforce will build value for both existing and new clients.”