CUSTOMER SUCCESS: Leading IT Infrastructure Service Provider Fujitsu FSAS Successfully Manages Private Cloud With BMC Software
Fujitsu FSAS, a leading IT infrastructure service company in Japan, consolidated its nationwide servers and streamlined management of a company-wide private cloud with BMC Software’s (NASDAQ: BMC) BMC BladeLogic Automation Suite.
With approximately 5,500 service account engineers spread across 160 locations, Fujitsu FSAS previously deployed systems optimized for each division at about 80 sites throughout Japan. This resulted in a decentralized server environment that made management of the company-wide IT infrastructure challenging. System administrators were overwhelmed with enormous workloads, which led to operational inefficiencies across the IT environment.
When the operational issues reached a tipping point, Fujitsu FSAS decided to consolidate all of its Japan-based servers in just two sites - east and west - and began constructing a private cloud to unify IT operations. While the consolidation of distributed servers in the east and west sites enabled reduced workloads for local administrators, this private cloud undertaking brought about new challenges as well. Workload for head office administrators increased as they were required to manage all the servers. To solve these problems, Fujitsu FSAS turned to Fujitsu Limited, a BMC Software partner for a viable solution that would streamline its operations.
“Server provisioning in the past was done manually, so it took five business days from the initial request,” said Akiko Takahashi, system development, CIT division, business management group, Fujitsu FSAS. “Now that the process is automated, we can do the same job in just one business day for system related processes. Without the required approvals, we could feasibly complete the process in just half an hour.”The BMC BladeLogic Automation Suite is an integrated management platform that controls the entire lifecycle of the server environment, from server provisioning to application patching and configuration management at datacenters. Automation minimizes operational errors and saves time spent on recurring tasks, which leads to a considerable reduction in staff time needed for server management. The solution has enabled Fujitsu FSAS to manage the company-wide private cloud environment with just three staff members.
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