Hooper Holmes (NYSE Amex:HH) today announced the availability of iParamed 2.0, allowing its nationwide network of health professionals to conduct electronic paramedical exams in areas where there is little or no cellular connection.
As demand for electronic exams has skyrocketed, health professionals still have to conduct them at life insurance applicants' homes or offices, often in office buildings or areas without strong wireless signals. To ensure greater use of electronic exams, Hooper Holmes developed its own proprietary software solution with built-in completion technology that enables its health professionals to work offline until exams are complete.
“This gives our local health professionals a distinct advantage," said Dan L. Dodson, Senior Vice President of Life Insurance, “as they can now go virtually anywhere in the country and conduct electronic exams for applicants with complete confidence.” After starting an exam, the applicant’s information is temporarily saved securely on an encrypted drive if no cellular connection is available. Once a connection is available, the health professional automatically transmits the encrypted data securely to Hooper Holmes’ proprietary systems for delivery to the life insurance carrier, erasing all data from the health professional’s netbook.
“The beauty of this technology is that there’s no downtime, no lost productivity on the part of our health professionals,” continued Mr. Dodson. “Plus, it enables our health professionals to provide faster, smoother, more efficient exams for applicants. This also gives life insurance companies the confidence that more of their exams will be completed within a secure environment.”
Electronic exams are important to life insurance companies because exam information is available within minutes of completion, and can be imported as data into underwriting systems. Hooper Holmes introduced iParamed e-Exam in the first quarter of 2011, and by September, it was deployed nationwide. Using Hooper Holmes proprietary netbooks, which are wireless-enabled terminals, its health professionals do not have to bring their own laptops and wireless cards with them on exam appointments. Currently, Hooper Holmes has many leading carriers on the iParamed platform with more on the way.