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Mining Services Leader GMC Global Strikes Gold With Move To NetSuite

SYDNEY, March 27, 2012 /PRNewswire/ -- NetSuite Inc. (NYSE: N), the industry's leading provider of cloud-based financials / ERP software suites, today announced that GMC Global has gone live after an eight-week implementation with NetSuite's cloud-based professional services automation ( PSA) solution that manages its five offices worldwide. More than 180 full-time employees and contractors based in Australia, Asia, North America and South America now rely on NetSuite for project management, time and expense, global billing, resource management and reporting.

Part of the SMEC Group, GMC Global is an Australian headquartered professional services consulting organisation to the global mining industry. It is a specialist in business process and change management with three key business lines – supply chain, work management (maintenance) and learning/education. Eighty four percent of its workforce is comprised of consultants, who spend 90 percent of their time on assignment in remote mining locations.

GMC Global's evaluation of solutions determined that NetSuite's cloud-based PSA solution was clearly the best fit to suit its requirements, to provide one standardised solution to reduce its significant back office overhead, improve the accuracy of collecting time and expense data from consultants in the field, streamline its invoicing process and get a better overall view of how its consultants and projects are managed. NetSuite replaced a number of different systems, including Sage ACCPAC for inventory, invoicing and financial management; Quicktime's timesheet system for time and expenses in Australia and Asia; and a spreadsheet-based system used in North and South America. None of these systems were integrated, leading to inconsistent global processes, data inaccuracy, as well as regular delays in the availability of information.

"Our business depends on effective resource management and accurate tracking of time, so having access to timely data that we can easily convert into an invoice is critical for us," said Thomas Hynes, Executive General Manager of Global Operations for GMC Global. "NetSuite PSA enables us to have up-to-date information and visibility globally, which is making a very big difference to our business. We can now report with a level of accuracy and confidence that we didn't have before, and significantly less time – it really is a significant improvement."

NetSuite PSA delivers flexible project management capabilities to help GMC Global efficiently manage its workforce and to better understand the execution and financial position of each project. It also provides timelier and more accurate reporting and invoicing, which is a significant improvement to the manual and cumbersome processes it previously operated.

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