"While safety is the main priority for utility suppliers, regulatory demands and a desire to increase efficiency are pushing the sector to adopt cost-effective, scalable technologies," said Hannan Carmeli , President and COO of ClickSoftware.
"Electrix New Zealand is leading the industry by moving to a cloud-based enterprise mobility platform. ClickSoftware is proud to provide the technology that will enable a rapid and effective resolution to reactive gas incidents. It also provides the company a system to more easily capture the data needed for customers and executives to make decisions about future performance improvements."
ClickSoftware is the leading provider of automated workforce management and optimization solutions for every size of service business. Our portfolio of solutions, available on demand and on premises, create business value through higher levels of productivity, customer satisfaction and operational efficiency. Our patented concept of 'continuous planning and scheduling' incorporates customer demand forecasting, long and short term capacity planning, shift planning, real-time scheduling, mobility and location-based services, as well as on-going communication with the consumer on the expected arrival time of the service resource.As the pioneers of the 'W6' concept more than 30 years ago, we have perfected solutions for solving a wide variety of problems on Who does What, for Whom, with What, Where and When. The combination of proven technology with educational services helps businesses find the right balance between reducing costs, increasing customer satisfaction, employee preferences and industry regulations/legislation. ClickSoftware's solutions manage hundreds of thousands of resources in service businesses across a variety of industries and geographies. Our flexible deployment approach, breadth and depth of solutions and strong partnerships with leading CRM/ERP vendors and system integrators makes us the number one choice to deliver superb business performance to any organization. The company is headquartered in the United States and Israel, with offices across Europe, and Asia Pacific. For more information, please visit http://www.clicksoftware.com. Follow us on Twitter. About Electrix New Zealand