BURLINGTON, Massachusetts, March 28, 2012 /PRNewswire/ --
ClickSoftware Technologies Ltd. (NasdaqGS: CKSW), the leading provider of automated mobile workforce management and optimization solutions for the service industry, today announced that Electrix New Zealand, the largest gas service provider in New Zealand, chose the ClickSoftware cloud-based Enterprise Mobility Platform in order to enhance mobile workforce capabilities. The solution, which will be used in Electrix New Zealand's Reactive Gas Department, will reduce administration, improve response times and provide clearer visibility of its historical performance for their customers.
The mobility solution will enable Electrix to rapidly alert engineers to a gas callout, providing them with all the information they need to deal with each situation safely via their mobile devices. The advanced functionality will also update the company's systems with the real-time progress engineers are making. This means that data will be captured effortlessly to be used for auditing, measuring Key Performance Indicators (KPIs) and improving future performance. The lengthy manual process currently used to record information will be eliminated, instead engineers will, via their mobile handsets, be guided through workflows to ensure the right information is recorded at the right time before they can move on to the next stage in each job.
"As part of our commitment to the regulator and our customers, the timings of each reactive gas callout need to be recorded, and accurate to within one minute, and all instances of data need to be 100% aligned," said Gerry Thompson, Gas Services Divisional Manager at Electrix New Zealand. "ClickSoftware's enterprise mobility provides the opportunity to streamline and automate this process, alleviating data inconsistencies, reducing time spent on administration and improving productivity. This process needs to be robust which is why we turned to ClickSoftware; from our extensive research they demonstrated the most advanced and proven mobile solution on the market."Utilizing ClickSoftware's enterprise-grade Cloud infrastructure, Electrix New Zealand is able to rapidly deploy the required solution for its Gas Division, without placing additional load on the IT department. Electrix is then able to leverage the cloud service to expand and contract to meet the changing needs of its Gas operations.
Select the service that is right for you!COMPARE ALL SERVICES
Jim Cramer and Stephanie Link actively manage a real portfolio and reveal their money management tactics while giving advanced notice before every trade.
- $2.5+ million portfolio
- Large-cap and dividend focus
- Intraday trade alerts from Cramer
- Weekly roundups
Access the tool that DOMINATES the Russell 2000 and the S&P 500.
- Buy, hold, or sell recommendations for over 4,300 stocks
- Unlimited research reports on your favorite stocks
- A custom stock screener
- Upgrade/downgrade alerts
Jim Cramer's protege, David Peltier, identifies the best of breed dividend stocks that will pay a reliable AND significant income stream.
- Diversified model portfolio of dividend stocks
- Alerts when market news affect the portfolio
- Bi-weekly updates with exact steps to take - BUY, HOLD, SELL
All of Real Money, plus 15 more of Wall Street's sharpest minds delivering actionable trading ideas, a comprehensive look at the market, and fundamental and technical analysis.
- Real Money + Doug Kass + 15 more Wall Street Pros
- Intraday commentary & news
- Ultra-actionable trading ideas
Our options trading pros provide daily market commentary and over 100 monthly option trading ideas and strategies to help you become a well-seasoned trader.
- 100+ monthly options trading ideas
- Actionable options commentary & news
- Real-time trading community
- Options TV