Comcast Corporation (Nasdaq: CMCSA, CMCSK), one of the nation's leading providers of information and communications products and services, today announced Comcast Business VoiceEdge™, a cloud-based voice and unified communications solution. Fully managed over Comcast’s network, Business VoiceEdge eliminates the need for expensive on-site equipment such as PBX and key systems, provides a predictable monthly cost, as well as a high service quality and customer experience. Additionally, Business VoiceEdge delivers a common user experience, high definition (HD)-quality voice service, and a full suite of unified communications features that help today’s multi-site organizations and mobile workforce communicate more efficiently. Business VoiceEdge is now available across most of Comcast’s Northeastern Division, which includes 14 states from Maine through Virginia and the District of Columbia, as well as Chicago. Nationwide rollout across Comcast’s entire service is targeted by the end of 2012.
“What sets Comcast apart from other players in this space is that we’re the only provider to combine a cloud-based voice service with vast network reach, a well-known brand and a strong focus on providing great products with high quality and consistency,” said Bill Stemper, President of Comcast Business Services. “Businesses, especially those with a distributed workforce, need a reliable and consistent voice solution that allows their “on-the-go” employees to stay connected anytime and anywhere. Together with our Ethernet and alongside our PRI services we are now delivering an array of solutions for all types of mid-sized organizations.”
With Business VoiceEdge, Comcast provides customers an affordable solution with unlimited nationwide calling, state-of-the-art Polycom phones at no additional charge, HD audio and advanced unified communications and mobility features, including:
- Be Anywhere: Lets workers live the one number lifestyle by integrating their work line with their mobile device, home office or other locations to have calls follow them or push/pull them between devices without having to disconnect and then reconnect the call.
- Voicemail-to-email: Voice messages conveniently reach “anytime, anywhere” workers when away from the office or working remotely by sending a copy of the voicemail to their email.
- Telephony Toolbar: A downloadable client that enables click-to-dial and service management from within Microsoft Outlook, Internet Explorer, and Mozilla Firefox.
- Business Voice Continuity: Redirect calls to back-up numbers if there is a power outage or other on-site issues to keep business operating.
- Multi-Location Simplicity and Commonality: On-net calling between sites using extensions, unified calling experience, add new locations quickly, and share call handling (receptionist, hunt groups and auto attendants) across offices.
“As with other cloud-based applications and services, organizations of all sizes are investigating cloud-based voice solutions as a means to help reduce costs and simplify operations while improving worker productivity. This combination would seem to be an obvious choice, but the service availability and operator reliability questions have been challenging,” said Infonetics Research Directing Analyst, VoIP and IMS, Diane Myers. “Combining the Business VoiceEdge product with Comcast’s nationwide network and strong data products is a compelling addition to the market.”
Select the service that is right for you!COMPARE ALL SERVICES
Jim Cramer and Stephanie Link actively manage a real portfolio and reveal their money management tactics while giving advanced notice before every trade.
- $2.5+ million portfolio
- Large-cap and dividend focus
- Intraday trade alerts from Cramer
- Weekly roundups
Access the tool that DOMINATES the Russell 2000 and the S&P 500.
- Buy, hold, or sell recommendations for over 4,300 stocks
- Unlimited research reports on your favorite stocks
- A custom stock screener
- Upgrade/downgrade alerts
Jim Cramer's protege, David Peltier, identifies the best of breed dividend stocks that will pay a reliable AND significant income stream.
- Diversified model portfolio of dividend stocks
- Alerts when market news affect the portfolio
- Bi-weekly updates with exact steps to take - BUY, HOLD, SELL
All of Real Money, plus 15 more of Wall Street's sharpest minds delivering actionable trading ideas, a comprehensive look at the market, and fundamental and technical analysis.
- Real Money + Doug Kass Plus 15 more Wall Street Pros
- Intraday commentary & news
- Ultra-actionable trading ideas
Our options trading pros provide daily market commentary and over 100 monthly option trading ideas and strategies to help you become a well-seasoned trader.
- 100+ monthly options trading ideas
- Actionable options commentary & news
- Real-time trading community
- Options TV