Company to Demonstrate How its Mobile, Tablet and Desktop Softphones, Configuration Server and New Cloud Offering Arm IT Managers with Tools to Meet the Bring Your Own Device (BYOD) Challenge While Optimizing User Experience
March 26, 2012
t Enterprise Connect
- As enterprises and SMBs increasingly turn to SIP, IP PBXs and softphones to power their business communications, some of the biggest challenges they are met with are ensuring interoperability among devices and platforms, configuring and deploying software to end users, and managing the implications of users bringing their own devices into the workplace.
(TSX-V: CCV) (OTCBB: CPAH) today announced it is demonstrating how enterprises can meet these challenges with its CounterPath-powered solutions at Enterprise Connect in
CounterPath's demonstrations will include Bria desktop and mobile softphone applications, the CounterPath Client Configuration server and a sneak peek of SoftPhone.com
, a new cloud offering for SMBs connecting CounterPath X-Lite softphone users to other X-Lite softphone users while leveraging the existing IP PBX or hosted SIP-based service for call termination.
Enterprises and SMBs are increasingly forced to embrace the BYOD (Bring Your Own Device) movement. A recent study by In-Stat revealed that users' companies only paid for 22 percent of the tablets used in an enterprise environment. This is causing pressure on IT managers to find communications solutions and applications that seamlessly work across any device and on any platform, and efficient ways to manage those implementations.
Bria desktop and mobile softphones are based on open standards, and have been certified interoperable with the industry's leading enterprise IP PBX and platform providers including Alcatel-Lucent, Asterisk, Avaya, BroadSoft, Cisco, Digium, Ericsson, GENBAND, Huawei, Mavenir, Metaswitch, Mitel Networks, NEC, Nortel, Panasonic and Siemens. This flexibility means enterprises and SMBs can reliably deploy CounterPath softphones quickly, broadly and cost-effectively instead of worrying that each unique implementation will require extensive, expensive customization and troubleshooting.
Once deployed, softphone endpoints can be managed easily with the CounterPath Configuration Server (CCS). The CCS allows IT managers to automatically apply the proper configuration to each end-user device, periodically update those configurations and remotely upgrade client-side software. This means technical features such as dial plans, codec selection, firewall settings and account settings are managed centrally and pushed to users seamlessly, ultimately reducing support calls to IT managers and speeding up deployments.