DISASTER RECOVERY JOURNAL’S SPRING WORLD— EVault, Inc., a Seagate Company (NASDAQ:STX), today announced a four-hour option for its industry pioneering EVault ® Cloud Disaster Recovery Service (EVault CDR) with a guaranteed* Service Level Agreement (SLA). EVault CDR is a cloud-based disaster recovery managed service for midmarket organizations and remote or branch offices to securely recover critical systems and data in the cloud within 4, 24 or 48 hours, depending on service level. The enhanced Recovery as a Service (RaaS) offering, formerly known as EVault RDR (Remote Disaster Recovery) Service, enables customers to gain remote access to their data in a secure, virtual hot cloud environment in the event of a site outage or disaster.
“We needed a reliable partner that could offer a secure, flexible, timely and economically reasonable offsite solution to protect our vital information,” said Catherine Reilly, executive director of Martin Clearwater & Bell LLP. “We already had confidence in EVault based on our experiences with the 24 hour recovery service we had been using for the past 18 months, and when we were confronted with a weekend HVAC shut down situation in our main office it was decided internally that we look to our trusted DR partner, EVault. The catch was we had less than two weeks to the shutdown. The EVault managed services team worked around the clock to meet our deadline, truly partnering with our in-house team, and EVault exceeded our expectations. In the event of a true disaster we clearly understand the high level of support we will receive and we are confident we will be able to recover our systems as needed in four hours or less. There is no question that EVault is the right choice for us,” said Reilly.
The EVault CDR four-hour managed service includes an SLA-backed guarantee for recovery in four hours or less and is particularly beneficial for businesses in heavily regulated industries, such as health care, financial and legal services, that cannot tolerate extended outages of critical systems. All EVault CDR customers with 4-, 24- or 48-hour service levels work closely with a team of EVault DR experts to guide them through the entire process — from implementation, DR planning and testing to the execution of system and data recovery.
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