This Day On The Street
Continue to site
This account is pending registration confirmation. Please click on the link within the confirmation email previously sent you to complete registration.
Need a new registration confirmation email? Click here

FirstEnergy Introduces Redesigned Customer Bill

AKRON, Ohio, March 22, 2012 /PRNewswire/ -- FirstEnergy (NYSE: FE) is introducing a redesigned customer bill format in April that is easier to read, provides more streamlined account information and uses less paper.  For most customers, the redesigned bill fits on a single page, saving nearly 15 million sheets of paper annually – enough to stretch from New York to Denver and back.  

"With the redesigned bill, all of the key account information is conveniently located on one page," said Ron Green, vice president, Customer Service.  "The new format includes easy-to-locate charge details, including the charges from an alternative supplier if you shop for generation, and a prominently displayed message area to feature timely account information."

To see a preview of the redesigned bills, go to

The redesign includes bills for customers of Mon Power, Potomac Edison and West Penn Power which became part of FirstEnergy last year.  These customers will receive new account numbers on their new statement that will allow them to manage their account online with just the click of a mouse.  Beginning April 2, 2012, these customers can register their new account number to gain online access, which allows them to pay their bill electronically, submit a meter reading, and ultimately review their historical electricity usage information.

All FirstEnergy customers also have the opportunity to go paperless with the company's "eBill" option.  This free service provides a fast, convenient, environmentally friendly way for customers to receive their monthly bills and make payments online.  Hundreds of thousands of Ohio Edison, The Illuminating Company, Toledo Edison, Metropolitan Edison (Met-Ed), Pennsylvania Electric Company (Penelec), Pennsylvania Power (Penn Power) and Jersey Central Power & Light (JCP&L) customers already take advantage of the convenience and security of paperless billing.  With their new 12-digit account numbers, Mon Power, Potomac Edison and West Penn Power customers also will have access to the eBill option.  To sign up, customers can visit , select the appropriate electric company and click on "payment and billing options."

Customers will receive more information about the redesign process with their March and April billing statements.  If they have additional questions, they are encouraged to call their utility's Customer Contact Center at the number listed on their bill.

1 of 2

Check Out Our Best Services for Investors

Action Alerts PLUS

Portfolio Manager Jim Cramer and Director of Research Jack Mohr reveal their investment tactics while giving advanced notice before every trade.

Product Features:
  • $2.5+ million portfolio
  • Large-cap and dividend focus
  • Intraday trade alerts from Cramer
Quant Ratings

Access the tool that DOMINATES the Russell 2000 and the S&P 500.

Product Features:
  • Buy, hold, or sell recommendations for over 4,300 stocks
  • Unlimited research reports on your favorite stocks
  • A custom stock screener
Stocks Under $10

David Peltier uncovers low dollar stocks with serious upside potential that are flying under Wall Street's radar.

Product Features:
  • Model portfolio
  • Stocks trading below $10
  • Intraday trade alerts
14-Days Free
Only $9.95
14-Days Free
Dividend Stock Advisor

David Peltier identifies the best of breed dividend stocks that will pay a reliable AND significant income stream.

Product Features:
  • Diversified model portfolio of dividend stocks
  • Updates with exact steps to take - BUY, HOLD, SELL
Trifecta Stocks

Every recommendation goes through 3 layers of intense scrutiny—quantitative, fundamental and technical analysis—to maximize profit potential and minimize risk.

Product Features:
  • Model Portfolio
  • Intra Day Trade alerts
  • Access to Quant Ratings
Real Money

More than 30 investing pros with skin in the game give you actionable insight and investment ideas.

Product Features:
  • Access to Jim Cramer's daily blog
  • Intraday commentary and news
  • Real-time trading forums
Only $49.95
14-Days Free
14-Days Free


Chart of I:DJI
DOW 17,813.39 +1.20 0.01%
S&P 500 2,088.87 -0.27 -0.01%
NASDAQ 5,116.1430 +13.3350 0.26%

Free Reports

Top Rated Stocks Top Rated Funds Top Rated ETFs