Emerson Network Power, a business of Emerson (NYSE:EMR) and a global leader in protecting and optimizing critical infrastructure, today announced that Frank Bibens will oversee the unification of its service organizations. This evolution will bring customers the reliability and efficiency benefits of one service provider focusing on the breadth of critical systems and their interrelations. Customers will also benefit from broader expertise and capabilities, greater consistency and simpler contact.
“Emerson Network Power Systems is committed to delivering on the highest level of service standards for our customers and as data centers and networks converge, this means looking at critical systems more holistically,” said Bibens. “This unification of service groups is meant to be an evolution, mirroring customer needs and the way they want to interact with their service organization.”
For Emerson Network Power’s many customers with data centers, networks, and other critical spaces all over the world, this is a move toward delivering consistency of service, reports and assessments across all critical spaces. It is also a move toward uniformly offering Emerson Network Power’s breadth of services throughout the world, services that span the entire critical energy chain, from grid to chip.
Bibens will lead the more than 2,800 local field engineers in 260+ locations. Local engineers serve more than 35,000 clients in 70 countries with services that support a facility through its entire lifecycle. Technical and professional services include project management, design, start-up and commissioning; preventive and emergency maintenance; performance optimization services, like assessments and remote monitoring; consultations on issues, including ensuring safety and complying with regulatory standards.Critical environments supported include: data centers, industrial facilities, telecommunications networks, and healthcare facilities. For more information on Emerson Network Power Systems Global Services, visit www.EmersonNetworkPower.com. About Emerson Network Power Emerson Network Power, a business of Emerson (NYSE:EMR), protects and optimizes critical infrastructure for data centers, communications networks, healthcare and industrial facilities. The company provides new-to-the-world solutions, as well as established expertise and smart innovation in areas including AC and DC power and renewable energy, precision cooling systems, infrastructure management, embedded computing and power, integrated racks and enclosures, power switching and controls, and connectivity. Our solutions are supported globally by local Emerson Network Power service technicians. Learn more about Emerson Network Power products and services at www.EmersonNetworkPower.com. About Emerson Emerson (NYSE: EMR), based in St. Louis, Missouri (USA), is a global leader in bringing technology and engineering together to provide innovative solutions for customers in industrial, commercial, and consumer markets around the world. The company is comprised of five business segments: Process Management, Industrial Automation, Network Power, Climate Technologies, and Commercial & Residential Solutions. Sales in fiscal 2011 were $24.2 billion. For more information, visit www.Emerson.com.