In fact, 85 percent of apps created by empowered DIYers are still being used within their organization or team, while non-empowered workers see sustained adoption rates of 77 percent for their solutions.
About the Survey
Intuit and Global Strategy Group surveyed more than 900 information workers at companies with more than 100 employees in October 2011, investigating whether they felt empowered to solve customer and work process problems on their own. The survey also asked whether employees were sanctioned by corporate IT departments to use technologies of their choice to do so. To find more resources on the topic, please visit the
section of the QuickBase blog. The study was inspired by Forrester Research’s June 2010 report, “
The HERO Index: Finding Empowered Employees
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or customize an application to match the exact workflow and unique needs of their team.
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