Citi Launches Program Audit Tool For Commercial Card Clients

Citi’s Commercial Cards launches the Program Audit Tool (PAT), an innovative web-based card activity monitoring application. The new tool focuses on program management, program compliance and optimization; helping to protect organizations against fraud and card misuse by identifying out-of-program transactions.

Available globally in most markets, the inclusion of PAT within Citi’s suite of Commercial Card program management tools shows Citi’s commitment to providing capabilities that help ensure the integrity of card programs as regulatory and other requirements continue to rapidly evolve. PAT allows clients to actively manage how their Citi Commercial Cards are being used around the globe, by creating parameters to rule sets that identify which card transactions are outside internal policy guidelines.

“Citi’s Program Audit Tool provides clients with yet another resource to protect their programs from fraud or card misuse,” said Manish Kohli, Citi’s Global Head of Commercial Cards. “PAT allows clients to not only proactively identify when cards are being misused, but also to establish internal controls and auditing processes that drive program compliance.”

PAT goes beyond the traditional transaction flagging capabilities of commercial card reporting programs by automating the evaluation and audit process, saving time and resource costs associated with extensive manual program review. Card program reviewers using PAT will be immediately directed to pre-flagged transactions falling outside the defined program parameters in order to decide if any action is necessary.

A distinctive feature of PAT is the use of a role-based workflow. A hierarchical workflow controls users’ access to different parts of the audit process and helps to ensure accountability, integrity and efficiency. Additionally, the tool is built into Citi’s proprietary reporting system and is easily accessible via a link within Citi’s web-based, global program management tool, CitiManager ^®. PAT comes with a unified interface, entitlement and workflow for ease of use by program administrators.

One set of rules allows clients to restrict the type of merchant -- either by merchant category code or by the actual merchant name -- cardholders can use. When a cardholder makes a purchase at any of the restricted merchants, the built in workflow will engage the level of hierarchy necessary to escalate or approve the non-compliant transaction.

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