MetLife Expands Its Services And Solutions For Expatriate Employees In Mexico

MetLife, Inc. (NYSE: MET) announced today that multinational corporations with expatriate employees in Mexico can now access the MetLife provider network in Mexico of over 700 hospitals and 8,300 providers of healthcare and medical services.

In addition to providing expatriate insureds with better service, these insureds will be able to take advantage of direct care in the country where they now reside. The main benefit will be the services infrastructure through which MetLife operates in Mexico, with some 700 hospitals and 8,300 physicians and additional specialists. In addition to the vast provider network, the company will offer a wide range of services for foreign employees, including processing of direct payments rather than reimbursements, local claims processing and customer service located in Mexico City, negotiated discounts of 10-15% on healthcare services and direct access to 26 MetLife offices located at the top 26 hospitals in Mexico. These MetLife offices are home to on-site doctors and administrators employed by MetLife to assist members with case management or additional assistance while on-site.

“We are pleased to offer our expatriate benefits customers in Mexico, some of whom have been with us for decades, enhanced access to some of the best hospitals in the country and the full suite of personalized service provided by MetLife medical directors and support staff co-located in the top hospitals,” said David Nagengast, assistant vice president, Global Employee Benefits, MetLife. “We are now providing our customers will a simpler and lower cost solution to their medical needs that is currently unique in the Mexican marketplace. Furthermore, the expansion of our expatriate platform in Mexico is a strategic push that capitalizes on our truly global footprint and accelerates our momentum in the expatriate business segment."

The addition of the Mexico network expands MetLife’s expatriate services offering that is currently available in over 100 countries. And, providing employee benefits – according to the 2011 MetLife International Employee Benefits Trends Study – not only can help businesses achieve their main objectives (whether to retain employees or keep them satisfied), but also to overcome the divergence between different visions of employee and employer loyalty.

1 2 Next › Last »