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New Study From Carbonite Finds Big Gaps In Small Businesses' Backup Plans

BOSTON, March 13, 2012 /PRNewswire/ -- A recent study* from Carbonite, Inc. (NASDAQ: CARB), a leading provider of online backup solutions for consumers and small and medium sized businesses, revealed surprising responses from small business owners on how they prepare for a data disaster. The findings address a number of topics, from small businesses' approach to backing up data to their confidence in their strategy for protecting against information loss.

(Logo:  http://photos.prnewswire.com/prnh/20120124/NE40289LOGO)

Complicated practices lead to incomplete backup

According to the study, small businesses are using a variety of technologies to back up data including some antiquated methods that leave the backup process incomplete and susceptible to information loss. These technologies include external hard drives, USB/flash drives and CDs/DVDs. The data further revealed many businesses are using a combination of these antiquated technologies, which can make backing up even more complex and compound their risk for data loss. Such methods must be monitored manually and very frequently to ensure that the backups are current and protected. When multiple methods of backup are used, each must be managed, and careful records of where backed up data is stored needs to be maintained and checked to ensure the backup is complete.

Despite known risks, small businesses continue to choose a range of risky and unreliable technologies:

  • Hard Drives are Proven to Fail: 50 percent use external hard drives, yet 20 percent backing up their business data indicated they started to do so because of a hard drive failure.
  • USB/Flash Drives are Already Unreliable: 42 percent use USB/flash drives primarily because it is perceived as easy, yet only 6 percent believe USB/flash drives to actually be reliable.
  • CDs/DVDs are Inconvenient and Risky: More than one-third use CDs/DVD drives to backup data, even though 62 percent feel they are inconvenient or risky.

"Although many small businesses are backing up their data, they're using antiquated methods, such as USB/flash drives or CDs, which leave huge gaps and vulnerabilities. These simple solutions may be relatively easy to set up, but they require ongoing supervision to ensure they are performing, and can distract from other work," said Peter Lamson, senior vice president of small business for Carbonite.

"Small businesses are creating new, priceless data every minute of every day and they can't afford to be unprotected. Low cost, automated and easy to use methods are now mainstream, so there's no reason for small businesses to be spending time manually managing backups, when they could spend that valuable time focused on their business instead," Lamson continued.

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