pester pac automation GmbH has developed a new packaging machine operation concept for its customers that requires clear visualization and structured 3D images to help articulate the value of the product. The longtime user of SolidWorks ® 3D CAD software turned to 3DVIA Composer™ to leverage its existing 3D design data in documentation, technical illustration, and for animation and interactive 3D applications. Using this wealth of 3D data, pester pac automation is now creating animated operating manuals, and circuit and pneumatic diagrams to provide better customer satisfaction due to a more detailed explanation of the product.
Since 2003, pester pac has relied on its 70 SolidWorks licenses to improve productivity and optimize design. According to Roland Janser, Head of Technical Documentation at pester pac automation GmbH, incorporating 3D into product documentation was the next logical step. “Documentation is very important to us. It helps us support optimum operation of every machine installed at a customer's site and ensures a long service life. We currently create all document images with 3DVIA Composer and will increase our use of 3D animations in the future. It's easier to explain how machines work using 3D images because they are more realistic.”
Upon delivery, each pester pac automation customer receives a customized documentation package, both in print and on an interactive CD. It includes all relevant machine documents, the operating manual and a spare parts catalog with corresponding exploded view drawings. The latter are created directly from the design data – item numbers are assigned automatically. There is also an interactive search function on the CD that customers can use to quickly find and directly order spare parts.
The advantages became apparent in May 2011 with the development of new machines equipped with an innovative SPS control system that enables simple operation and intuitive monitoring and control. A clearly laid out 15” touch-sensitive operation panel offers a convenient user interface. Clear visualization and high-quality, structured 3D images were created using 3DVIA Composer, making it easy for users to see all essential information at a glance on the operation’s machine’s panel. The panel’s interactive help screens, solution-oriented maintenance and error messages make navigation simple and quick in any situation.