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Crawford & Company Appoints Channel Management Director, ELearning Services

ATLANTA, March 7, 2012 /PRNewswire/ -- Joel Sybert has been appointed channel management director for Crawford & Company's eLearning Services for insurance claims professionals, including the KMC On Demand(SM) Learning Management System, virtual classrooms and educational products such as Property Technical Certification (PTC).

In his new role, Sybert will focus on building client relationships through account development, management and support. He will manage web-based direct product sales and all eLearning sales channel relationships for Crawford's U.S. Property & Casualty and Broadspire business units and with, which resells the PTC program on its website (

"Joel brings a strong track record of developing and maintaining critical business relationships to his new position," said Douglas Dell, senior vice president of eLearning Services, to whom Sybert reports. "I expect that his skills and experience will contribute greatly to the continued growth of our online learning services."

Sybert most recently served as regional account executive of property and casualty sales in the southeast for Crawford (NYSE: CRDA; CRDB), the world's largest independent provider of claims management solutions. He has more than 18 years of experience in the insurance industry, including 10 years with Crawford, and has held positions as a multi-line adjuster and a retail insurance and reinsurance broker.

Sybert graduated from Georgia Southern University with a bachelor's degree in communications. He has been an active member of community organizations, including the March of Dimes in Georgia.

KMC On Demand, a leading provider of learning technologies and online education for insurance claims adjusters, is part of Crawford Educational Services, a full-service provider of classroom, online and blended educational opportunities for claims professionals.

As part of an insurance industry advisory committee, Crawford collaborated to develop and release the first PTC program to the insurance industry in 2011. The program is designed to improve technical expertise among property claims adjusters and has witnessed enrollments of more than 1,400 learners with an average improvement in knowledge of 89 percent, based on pre- and post-course assessments.

About Crawford Based in Atlanta, Ga., Crawford & Company ( is the world's largest independent provider of claims management solutions to the risk management and insurance industry as well as self-insured entities, with an expansive global network serving clients in more than 70 countries. The Crawford System of Claims Solutions(SM) offers comprehensive, integrated claims services, business process outsourcing and consulting services for major product lines including property and casualty claims management, workers compensation claims and medical management, and legal settlement administration. The Company's shares are traded on the NYSE under the symbols CRDA and CRDB.

SOURCE Crawford & Company

Copyright 2011 PR Newswire. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.

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