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Dell Helps Insteel Industries, Inc. Improve IT Efficiency While Reducing Costs

Dell is enabling Insteel Industries, Inc., one of the largest U.S. manufacturers of steel wire reinforcing products for concrete reinforcing, to drive IT efficiency while providing a flexible infrastructure that can adapt quickly to immediate and changing demands. By implementing Dell solutions and services, Insteel increased manageability and reliability across its data centers and will save more than $70,000 on maintenance costs by replacing aging equipment with new servers.

Insteel relies on technology solutions in the manufacture of its products 24 hours a day, seven days a week. Faced with a client refresh cycle and integration of a recent acquisition, the company selected Dell to help drive technology standardization across its nine manufacturing facilities to have better control over manageability and reliability of IT assets.

The infrastructure consists of Dell™ PowerEdge™ servers, Dell PowerVault™ Storage, Dell Latitude™ laptops, Dell OptiPlex™ desktops and is complemented with deployment processes and onsite support from Dell Services.

Keeping facilities running 24/7

Viewing technology as delivering a competitive advantage, Insteel relies on Dell PowerEdge servers in all of its locations. The company deployed Dell PowerVault MD storage arrays and terminal servers to support flexible computing on the plant floor with easily expandable and high-performance infrastructure. Dell is also helping Insteel save time and increase efficiency as it transitions to Windows Server 2008r2. With new virtualized architecture, Insteel does not have to deploy new hardware as it moves off the Windows Server 2003 platform.

To support its ERP system, the company is transitioning from using PA-RISC platforms to Dell PowerEdge servers. This transition is expected to save the company about $70,000 on hardware maintenance costs over five years.

Insteel relies on Dell ProSupport for onsite service for its servers, desktops and laptops, helping to ensure mission-critical uptime in its plants.

Maintaining remote client management

At the close of a recent acquisition, Insteel needed to bring new employees onto its network immediately. Through the Dell Ships Fast program, the company received Latitude laptops within 48 hours. Insteel then configured the systems, sent them out and created a mobile command post at each acquired facility. The acquisition closed on a Friday and by Monday each mobile command post was connected to Insteel’s network with its products shipped out of the company’s ERP system day one after the acquisition.

For the hardware refresh in the facilities, Insteel needed PCs with a small form factor due to limited space. After evaluating several options, the company selected Dell OptiPlex small form factor desktops. The OptiPlex desktops also offered the robust remote management capabilities Insteel required, enabling IT staff to resolve issues by remotely controlling client machines in multiple locations.

To accelerate deployment of the desktops, Insteel engaged Dell Deployment Services and used Dell Factory Image Load. The OptiPlex desktops were preconfigured with the company’s image, which saved 30 minutes of configuration time for each system. Dell Deployment Services managed the onsite installation of new PCs, enabling Insteel to get a complete facility up and running in eight to 12 hours. As a result, the company rolled out more than 80 Dell OptiPlex PCs in a four-week period and avoided having to add additional IT staff.


“We look for a technology provider who can pretty much bring the complete solution to the table all at one time, and Dell was the natural choice for the business. The simpler we can keep our environment, the more easily our small staff can deploy packages, do operating system upgrades and troubleshoot problems. IT management is simplified and we feel like that gives us a competitive edge.” - Mark Coleman, Manager of Systems and Database Administration, Insteel Wire Products

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