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MIND C.T.I.'s CEO Discusses Q4 2011 Results - Earnings Call Transcript

Monica Iancu

Thank you, Andrea. Good day ladies and gentlemen. Thank you for your interest in MIND and for joining us today. I would like to start the call today with a short reminder of MIND’s history, business strategy and goals. MIND was incorporated in Israel in 1995 and starting providing our call accounting solutions in that year. In 1997, we introduced our billing and customer care software for voice over IP. We have enhanced our billing solutions since then to support all types of service providers. We make three acquisitions through the years. In 2001, 2005 and 2007.

We supply billing and customer care solutions for tier 2 and tier 3 carriers around the world, enabling them to offer all types of wireless, wireline, voice over IP and broadband services. Our convergent billing and customer care solutions supports multiple services, including voice, data and content services, as well as both prepaid and postpaid payment models in a single platform. Prepaid subscribers can enjoy the full range of services offered by the provider with their special bundles, rating plans and limits.

The prepaid solution authorizes its service and controls each session in real-time taking care that the balance is not exceeded. Postpaid subscribers, whether retail or business customers including credit limited and unlimited are fully supported in one single system from the sale of the services and collection. All services used by a postpaid customer appear in a single bill which consists of all charges. Our solution uniqueness is driven by the fact that the rating real time engine is one engine for both postpaid and prepaid. And because it includes not only the expected customer care and billing but also additional modules developed on the same platform.

These modules include our own integrated real-time mediation product that provides interfaces with IP, meaning internet protocol, and IN, meaning mobile intelligent networks, and traditional telecommunication as well as our own point of sales solutions. Our billing and customer care solution includes a powerful workflow engine to support the creation and execution of business processes, such as order management, travel ticket and debt collection. The MIND solution supports real-time distributed processing achieving performance, scalability and high availability. It uses and open architecture thus enabling easy integration with other systems and applications.

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