TurboTax, the nation’s leading tax software from Intuit Inc. (Nasdaq:INTU), today announced that TurboTax Inner Circle, an influential community of 20,000 customers, reached its 100 th customer-driven product improvement.
The TurboTax Inner Circle Community, which provides product feedback and innovations that are instrumental in helping to make TurboTax even easier to use, is credited for inspiring everything from the ability to “copy & paste” to the popular “flags” feature, which enables customers to bookmark areas in the product so that they can easily navigate back. The book-marking feature, which was coined a “terrific tool” by PC Magazine, is now an industry standard.
As their 100 th contribution, Inner Circle members worked closely with product teams to make it even easier for the TurboTax customers to understand whether they qualify for the Earned Income Tax Credit (EITC) and why. The credit could mean up to $5,700 for some taxpayers.
“Connecting directly with customers is one of the most important ways for us to get insights for product improvements and enhancements,” said Catherine Harriss, Product Manager, TurboTax. “The product management and development teams partner closely with Inner Circle members year-round to get ideas and feedback so that we can create a more delightful user experience.”Join the Inner Circle Completely free to join, TurboTax customers can sign up to participate in surveys, alpha and beta tests, exclusive feedback sessions and town halls across the country, and ‘sneak peaks’ into product previews. Additionally, TurboTax Idea Exchange, an online social network for exchanging ideas, is available to anyone to review and contribute ideas to improve the end-to-end customer experience. TurboTax reviews every idea submitted through Inner Circle and Idea Exchange and considers them when developing product improvements for upcoming years. For more information about TurboTax Inner Circle and to hear directly from members, please visit the TurboTax blog or Inner Circle to sign up and learn more. About TurboTax TurboTax is the nation’s No. 1 rated, best-selling, do-it-yourself tax preparation software. Available on desktop, online and mobile, TurboTax helps more than 23 million people a year easily and accurately claim every deduction and credit they’re entitled to, so they get their biggest tax refund possible. For more information, visit the TurboTax press room. About Intuit Intuit Inc. is a leading provider of business and financial management solutions for small and mid-sized businesses; financial institutions, including banks and credit unions; consumers and accounting professionals. Its flagship products and services, including QuickBooks®, Quicken® and TurboTax®, simplify small business management and payroll processing, personal finance, and tax preparation and filing. ProSeries® and Lacerte® are Intuit's leading tax preparation offerings for professional accountants. Intuit Financial Services helps banks and credit unions grow by providing on-demand solutions and services that make it easier for consumers and businesses to manage their money.
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