Here is an area we need to improve on. And then I didn't want to just show you the good and the bad. This is our distribution reliability. We set a goal to improve it by 50%. We were able to improve it by 23% and we were hit with several storms, which Dan Malone will talk about in 2011, which caused us not to achieve our target, but like we normally do, we set the target in 2012 based on 2010 performance, not the anomaly that occurred in 2011. We set the bar back to continue those aggressive aspirational goals to achieve that target. This is an area we need to improve on.
CMS Energy's CEO Hosts Investor Meeting (Transcript)
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