CLEVELAND, Feb. 29, 2012 /PRNewswire/ -- KeyBank has received top marks from two leading organizations that rank banks' online services. Key was commended for delivering customers outstanding Web and mobile and banking services.
Key received four awards from Corporate Insights' BankMonitor, the premier source of online banking capability and customer-experience reviews. Bank Monitor cited Key for service excellence in categories including online bill pay, online account opening, alerts and fund transfers.
"We know our clients rely on Key for best in class online tools to manage their personal and business finances with convenience and confidence," said Allison P. Landers, senior vice president of Web and Mobile Channels. "We're very pleased to receive this industry recognition for our continuous effort to understand our customers' needs and to develop tools tailored to meet those needs."Customers using Key's Online Banking can monitor account balances and transactions and have access to other services such as Online Bill Pay, transfers, online statements and alerts. Customers using Mobile Banking can manage their money via their mobile device, whether that is checking account balances, paying bills or transferring money. Mobile banking customers can also receive instant updates regarding their accounts by using Mobile Alerts and Text Messaging. Customers can click here or call 866-798-4109 to enroll in Mobile text banking. Compuware Gomez Key's mobile web banking earned a 2011 Best of the Web Performance gold award within the banking industry from Compuware Gomez as part of its Web and Mobile Performance Awards. The award recognizes outstanding web and mobile site performance of leading companies across six industries. About Key Key (NYSE: KEY) traces its history back more than 160 years and is headquartered in Cleveland, Ohio. One of the nation's largest bank-based financial services companies, Key has assets of approximately $89 billion at December 31, 2011. Key provides deposit, lending, cash management and investment services to individuals and small businesses in 14 states under the name of KeyBank National Association. Key also provides a broad range of sophisticated corporate and investment banking products, such as merger and acquisition advice, public and private debt and equity, syndications and derivatives to middle market companies in selected industries throughout the United States under the KeyBanc Capital Markets trade name. For more information, visit https://www.key.com/. KeyBank is Member FDIC. For up-to-date company information, media contacts and facts and figures about Key's lines of business, visit our Media Newsroom at https://www.key.colm/newsroom. SOURCE KeyCorp
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