HealthStream Research Solutions Update
We support healthcare organizations with research solutions that provide valuable insight about patients’ experiences, workforce engagement, physician relations, and community perceptions of hospital services. This insight, in turn, provides data-driven roadmaps for organizational and workforce development—which can be achieved through HealthStream’s learning solutions. Our primary research solutions include Patient Insights™, Employee Insights™, Physician Insights™, and Community Insights™ surveys that deliver insight, analysis, and industry benchmarks to healthcare organizations.
In the fourth quarter of 2011, HealthStream launched the Clinicians & Groups Consumer Assessment of Healthcare Providers Survey (CG-CAHPS). With the increasing number of newly formed patient centered medical homes (PCMHs), the need for measuring patient experiences of care received in physician and clinical group offices is growing. The National Committee for Quality Assurance requires the measurement of patient experiences in one of its six standards for being recognized as a PCMH. Similarly, CG-CAHPS are also a required component in the formation of an accountable care organization (ACO). Multiple versions of our CG-CAHPS are available to meet different needs.
HCAHPS Monitor, a mobile application (app) enabling Apple iPad and iPhone users to compare hospital HCAHPS scores, was launched by HealthStream in December 2011. Through HCAHPS Monitor, meaningful comparisons of hospitals’ performance—based on patients’ reported experiences—can be made relative to national and state averages, as well as any local market. The new app, available for free download from Apple’s App Store at http://itunes.apple.com/us/app/healthstream-hcahps-monitor/id466282654?mt=8, utilizes the most recent HCAHPS data made publicly available by the U.S. Centers for Medicare and Medicaid Services (CMS).Follow-on Public Offering of HealthStream Common Stock On November 23, 2011, we completed our public offering of 3,587,500 shares of our common stock. The net proceeds to the Company were approximately $55 million. William Blair & Company, LLC served as the sole book-running manager of the public offering, and Avondale Partners, LLC and Craig-Hallum Capital Group, LLC served as co-managers of the public offering.
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