Sierra Wireless (NASDAQ: SWIR) (TSX: SW) today announced that Nestlé Nespresso SA, the pioneer and market leader in highest-quality portioned premium coffee, has selected Sierra Wireless to provide a comprehensive machine-to-machine (M2M) cloud platform and hardware solution to provide connectivity for
coffee machines used in restaurants, hotels, offices, and luxury retail boutiques.
The solution, developed on the
AirVantage M2M Cloud Platform
and using the
AirLink™ GL6100 programmable modem
to excel in the dedicated professional services it provides to its business customers. The solution also enables
to deliver extended after-sales services by ensuring that the machines are maintained in excellent condition; that they operate at the optimum pressure and temperature to produce the highest quality coffee, cup after cup that its consumers have come to expect; and that customers are well-supplied with their coffee of choice.
Sierra Wireless led the work needed to deploy and integrate the M2M solution, while working in close collaboration with
and Orange Business Services, a global communications solutions provider, which provides wireless data network services for the coffee machines worldwide.
“Highest quality coffee and a personalized service are at the core of the
brand,” said Marco Zancolo, Head of B2B Channel, Nestlé Nespresso S.A. “We continuously seek to innovate in our business-to-business offerings, providing solutions to meet the needs of the most discerning business customers and hosts in the hospitality business. We expect that this innovative solution, powered by the Sierra Wireless AirVantage M2M Cloud Platform, will further ensure that
will consistently deliver simplicity, reliability and a rewarding coffee experience for our clients’ customers and colleagues.”
The solution includes the Sierra Wireless AirLink™ GL6100 programmable modem, which monitors the
coffee machines and transmits operational and business data to the AirVantage Platform via the wireless network. The Sierra Wireless AirLink™ GL6100 modem, equipped with a built-in Embedded SIM, ensures that the modem has the durability and performance required to withstand the vibrations, temperatures, and pressures characteristic of the coffee machine environment. Sierra Wireless is also working with Orange Business Services to ensure that the modems function reliably on the wireless networks operated by Orange and its roaming partners serving the countries and cities in which the coffee machines are deployed.
expects to roll out the connected coffee machines to commercial customers in more than 50 countries during 2012.
now has a global M2M solution and a single software interface to streamline the technical support and business services it offers to its customers around the world,” said Emmanuel Walckenaer, Senior Vice President, Solutions and Services, for Sierra Wireless. “The end-to-end solution integrates hardware and software with a dedicated connection to the Orange wireless data service. This speeds the deployment and simplifies the operation of the connected coffee machines across all of
The coffee machine monitoring applications integrated in the professional
machines are built on the Sierra Wireless AirVantage Platform. The applications remotely retrieve operational and performance data from each machine, keep track of descaling and other maintenance procedures, and alert technical staff if servicing is required. The applications can also be used to remotely adjust the equipment settings, such as water temperature and pressure.
Sierra Wireless worked closely with
to integrate the technology and services with
IT systems. All communications performed by devices, services and users in the end-to-end system are carried over secure and confidential connections.
Mobile World Congress 2012
Sierra Wireless will showcase the
solution in the Sierra Wireless suite at Mobile World Congress, to be held February 27 to March 1 in Barcelona, Spain. Find us on the Avenue in AV-44.
Sierra Wireless AirVantage M2M Cloud Platform
The Sierra Wireless AirVantage M2M Cloud Platform enables M2M solution providers, system integrators and enterprises to rapidly develop, deploy, and operate M2M applications and services. It includes comprehensive applications to manage cellular subscriptions, communications devices and their attached assets (such as components in machines, telemetric devices in automobiles, and monitoring devices in a home or office); a powerful set of M2M application development tools; and an open web services application programming interface (API).