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Compuware Corporation - Special Call

Compuware Corporation (CPWR)

February 15, 2012 11:00 am ET


Unknown Executive -

Larry Angeli - Former Vice President of Marketing & Healthcare Vertical

George Conklin -


Unknown Executive

Hello, and good day. Welcome to Compuware Corporation's Webinar, CIO Insights on How to Optimize Health Care Application Performance.

Today, I'd like to introduce 2 guest speakers, George Conklin, Senior Vice President and CIO from CHRISTUS Health. He will share his best practices for optimizing end-user experience across complex health care environments; and Larry Angeli, Vice President of Healthcare Solutions at Compuware Corporation, and he will share his insights on the challenges of managing business-critical applications. [Operator Instructions]

So without further ado, I will pass this over to Larry Angeli.

Larry Angeli

Thanks, Kristen [ph], and good morning, everyone. My name is Larry Angeli, and my area of responsibility at Compuware is our application performance capabilities in the health care industry. It's my sincere pleasure to speak to you today.

Before I pass the baton to Mr. Conklin, I wanted to say a few words to set the context for today's discussion on optimizing health care application performance. I show this slide, not for the shock value so much, but to indeed communicate that this is still, unfortunately, a common sight in the health care industry. In fact, for over 40 years, our health system has run on paper, physicians were required to study on paper, track patients on paper and indeed prescribe on paper. If these files could talk, they'd communicate that there are over 11,000-plus medical -- medication errors on an annual basis and over 100,000 deaths from medical errors. And all of that, despite the fact that we spend over $2 trillion a year on health care in the U.S., a full 17% of our gross domestic product. This situation clearly has to change and have to change. And in fact, in the last few years and certainly in the years ahead, the health care industry is undergoing a staggering transformation to move to electronic medical record technology and to improve patient care and safety. In fact, the federal government has now stepped in to encourage health care and the health care community to accelerate that adoption of technology, laying out a series of steps of both carrots and sticks to move the process forward.

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