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New Hostopia Service Protects Businesses From Becoming Unwitting Spammers

ORLANDO, Fla., Feb. 15, 2012  /PRNewswire/ -- Parallels Summit -- Hostopia®, a Deluxe® (NYSE:DLX) company and leading provider of Web services for small-to-medium sized businesses, has implemented the Commtouch® (NASDAQ: CTCH) Outbound Spam Protection (OSP) solution. The new offering prevents unsuspecting organizations from distributing outbound spam, malware or phishing emails. 

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Customer loss, reputation damage and lawsuits are some of the consequences service providers face as a result of outbound spam – even if the spam is unintentional or produced by a hacker. Spam sent from a hosting provider's network can also lead to its IP addresses being blacklisted, resulting in service disruptions and increased operating costs. To protect customers from these unwanted consequences, Hostopia has implemented a security solution proven to effectively block outgoing spam by targeting the source of the problem.

"Enabling our partners to provide reliable and secure service is of utmost importance to Hostopia," said Mike Elgabalawi, director of network and systems, Hostopia. "The OSP solution complements and enhances Hostopia's ability to block outbound spam and identify the origin. This helps keep our partners' networks and their end-users' computers from being abused, ultimately lowering their operating costs and enabling them to offer improved service to end-users."

To scan outbound emails for spam, many hosting providers use solutions designed for inbound emails. However, using inbound solutions for outbound email results in low detection rates and high false positives. Commtouch OSP is a dedicated outbound spam solution, designed specifically for scanning emails sent from within a hosting provider's network.

Utilizing Commtouch's patented Recurrent Pattern Detection technology (RPD™), OSP detects 99 percent of outgoing spam in real-time with nearly zero false positives. OSP also has the unique ability to detect the source of the spam, thereby blocking spam and eliminating its source, whether it is a virus-infected PC, compromised account or malicious user. OSP automatically alerts the hosting provider's abuse team, in real-time, to the identity of the account sending the spam. This capability enables Hostopia customers to clean their networks of spamming accounts and safeguard against future blacklisting.

"Outbound spam is a serious issue for hosting providers, affecting their brand name, customer loyalty and bottom line," said Francois Depayras, vice president of business development and sales, Commtouch. "Hostopia and its customers now have a solution that cuts costs and improves the end-user experience, while also reducing the amount of spam sent on the Internet."

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