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Genpact's CEO Discusses Q4 2011 Results - Earnings Call Transcript

Please note that some of the matters we will discuss in today’s call are forward-looking. These forward-looking statements involve a number of risks, uncertainties and other factors that could cause actual results to differ materially from those in such forward-looking statements.

Such risks and uncertainties include, but are not limited to, general economic conditions, and those factors set forth in our press release and discussed under the Risk Factors section of our annual report on Form 10-K and other SEC filings. Genpact assumes no obligation to update the information presented on this conference call.

In our call today, we will refer to certain non-GAAP financial measures, which we believe provide additional information for investors and better reflect the way management views the operating performance of the business. You can find a reconciliation of these measures to GAAP, as well as related information in our news release on the Investor Relations section of our website, www.genpact.com.

Please also refer to the Investor Fact Sheet on the front page of the IR section of our website for further details on our quarter results, which we hope you will find useful. This includes, among other things, geographic, industry vertical and BPM and IT revenue details.

With that, let me turn the call over to Tiger.

Tiger Tyagarajan

Thanks Shishir. Good morning, good afternoon, good evening, everyone across the globe. And thank you for joining us on our call today. We had a great 2011 and finished the year with a very strong fourth quarter. For the full year, Genpact delivered growth in revenues, adjusted operating income and margin, as well as EPS. We also generated record cash flows.

In 2011, we took a number of actions that have more sharply defined who we are and how we add value to our clients. For example, we expanded our front-end teams with deep industry expertise. We refocused these teams by key industry verticals to better serve client’s needs. We moved certain key leaders closer to clients. We accelerated investments in new products and services, and we added substantial domain expertise through multiple acquisitions.

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