Rosetta Stone Inc. (NYSE:RST) was named a finalist in three of the 27 categories for customer-service professionals in the sixth annual Stevie Awards for Sales & Customer Service, and the company will ultimately be a Gold, Silver or Bronze Stevie Award winner in each of the three categories.
The awards were founded in 2006 and are presented by the Stevie® Awards, which organizes several of the world’s leading business-awards shows, including the prestigious International Business Awards.
Nicknamed the “Stevies” for the Greek word for “crowned,” the final results will be announced during a gala banquet on Monday, February 27, at Caesars Palace in Las Vegas, Nevada. Finalists from the U.S. and several other nations are expected to attend.
More than 1,000 entries from organizations of all sizes and virtually every industry were submitted to this year’s competition, an increase of almost 30 percent over 2011. Finalists were determined by the average scores of 93 professionals worldwide, who served as preliminary judges.Rosetta Stone is a finalist in the following categories: Young Customer Service Professional of the Year, Best Use of Technology in Customer Service – Computer Hardware, Software, Services, Electronics or Telecommunications, and Customer Service Department of the Year – Computer Services. Over 100 members of seven specialized judging committees will determine Stevie Award placements during final judging, which takes place through February 10. Rosetta Stone is also automatically included in voting for the 2012 edition of the People’s Choice Stevie Awards for Favorite Customer Service. The general public can vote for its favorite providers of customer service through February 10 at http://peopleschoice.stevieawards.com/default.cfm?sitetype=PS. The Rosetta Stone Customer Success Team is a global team dedicated to the language-learning success of Rosetta Stone® learners. Jay Topper, senior vice president of Customer Success said of the awards, “I am so proud of all the employees worldwide who make up Customer Success and humbled that a two-year-old department has risen to these heights so quickly. The nominations speak volumes about Rosetta Stone as an organization that recognizes the importance of continual innovation in customer service. We are also appreciative of our customers and their increased engagement and feedback.”