This Day On The Street
Continue to site right-arrow
This account is pending registration confirmation. Please click on the link within the confirmation email previously sent you to complete registration.
Need a new registration confirmation email? Click here
Stocks Under $10 with 50-100% upside potential - 14 days FREE!

SYKES Expanding SYKES Home Virtual Call Center Model

Stocks in this article: SYKE

TAMPA, Fla., Jan. 25, 2012 /PRNewswire/ -- Sykes Enterprises, Incorporated ("SYKES" or the "Company") (Nasdaq: SYKE), a global leader in providing outsourced customer contact management solutions and services in the business process outsourcing (BPO) arena, has announced its expansion of SYKES Home, a virtual call center model in which customer service professionals work out of their homes.

"SYKES Home offers our customers increased staffing flexibility, such as the ability to quickly ramp up during high-volume periods," said Dan Hernandez, SYKES' executive vice president of global strategy. "Meanwhile, the work-at-home model enables employees to avoid costly, frustrating commutes and adopt non-traditional schedules, such as split shifts, to meet their lifestyle needs."

SYKES is hiring at-home professionals in the U.S. and Canada as SYKES Home grows to meet clients' needs. SYKES Home offers comprehensive training, a competitive salary, and other perks, including a 401(k) savings plan.

The SYKES Home model is being used by several of SYKES' largest customers, including Fortune 500 companies in the technology, telecommunications and financial services sectors. Work-at-home professionals tend to be more experienced than is typical for the industry. The virtual call center model allows SYKES to recruit across entire states and provinces and hire people with specific backgrounds and subject-matter expertise.

"SYKES Home provides the flexibility and quality of service that businesses need to compete in today's global marketplace," Hernandez said. "SYKES is constantly innovating and working with our clients to increase customer loyalty to their brands and drive future growth."

SYKES Home offers flexibility for employees, too. Stay-at-home moms and dads are able to earn a competitive wage without sacrificing their family responsibilities. Retirees are able to supplement their income. Disabled people and others who may find it difficult to travel to an office are able to earn a steady paycheck without leaving home.

1 of 2

Select the service that is right for you!

Action Alerts PLUS
Try it NOW

Jim Cramer and Stephanie Link actively manage a real portfolio and reveal their money management tactics while giving advanced notice before every trade.

Product Features:
  • $2.5+ million portfolio
  • Large-cap and dividend focus
  • Intraday trade alerts from Cramer
  • Weekly roundups
TheStreet Quant Ratings
Try it NOW
Only $49.95/yr

Access the tool that DOMINATES the Russell 2000 and the S&P 500.

Product Features:
  • Buy, hold, or sell recommendations for over 4,300 stocks
  • Unlimited research reports on your favorite stocks
  • A custom stock screener
  • Upgrade/downgrade alerts
Stocks Under $10
Try it NOW

David Peltier, uncovers low dollar stocks with extraordinary upside potential that are flying under Wall Street's radar.

Product Features:
  • Model portfolio
  • Stocks trading below $10
  • Intraday trade alerts
  • Weekly roundups
Dividend Stock Advisor
Try it NOW

Jim Cramer's protege, David Peltier, identifies the best of breed dividend stocks that will pay a reliable AND significant income stream.

Product Features:
  • Diversified model portfolio of dividend stocks
  • Alerts when market news affect the portfolio
  • Bi-weekly updates with exact steps to take - BUY, HOLD, SELL
Real Money Pro
Try it NOW

All of Real Money, plus 15 more of Wall Street's sharpest minds delivering actionable trading ideas, a comprehensive look at the market, and fundamental and technical analysis.

Product Features:
  • Real Money + Doug Kass Plus 15 more Wall Street Pros
  • Intraday commentary & news
  • Ultra-actionable trading ideas
Options Profits
Try it NOW

Our options trading pros provide daily market commentary and over 100 monthly option trading ideas and strategies to help you become a well-seasoned trader.

Product Features:
  • 100+ monthly options trading ideas
  • Actionable options commentary & news
  • Real-time trading community
  • Options TV
To begin commenting right away, you can log in below using your Disqus, Facebook, Twitter, OpenID or Yahoo login credentials. Alternatively, you can post a comment as a "guest" just by entering an email address. Your use of the commenting tool is subject to multiple terms of service/use and privacy policies - see here for more details.
Submit an article to us!


DOW 17,778.15 +421.28 2.43%
S&P 500 2,061.23 +48.34 2.40%
NASDAQ 4,748.3960 +104.0840 2.24%

Brokerage Partners

Rates from

  • Mortgage
  • Credit Cards
  • Auto

Free Newsletters from TheStreet

My Subscriptions:

After the Bell

Before the Bell

Booyah! Newsletter

Midday Bell

TheStreet Top 10 Stories

Winners & Losers

Register for Newsletters
Top Rated Stocks Top Rated Funds Top Rated ETFs