This Day On The Street
Continue to site
ADVERTISEMENT
This account is pending registration confirmation. Please click on the link within the confirmation email previously sent you to complete registration.
Need a new registration confirmation email? Click here

Retailers Cancel Online Holiday Orders: Mailbag

Nick Parrino said: "Thanks for writing this article. The same thing happened to me at Samsclub.com. I ordered a special that Samsclub.com emailed to me. Paid for and received a confirmation of payment. The next day I received an email the items had shipped and that I would receive it within five days. I forgot about the shipping date and realized I hadn't received the item after two weeks. I made some phone calls only to hear Sams Club blame FedEx for losing the items. I called my brother- in-law (a Fedex hub manager) to see if he could help me. He traced the item by intended delivery address (tracking number wasn't valid). Sam's Club generated a label but never had the item available for Fedex to pickup. I find these tactics by Sam's Club terrible. The next thing I know, I receive an email stated they refunded my money. Now I am left without the items I had planned on giving as gifts. I think Samsclub.com falls into the same category with Best Buy."

Cancelled Orders e-mailed: "Same thing happened with Carters.com -- Two weeks after placing a Black Friday online order, they cancelled 10 of 16 items that we ordered."

- Reported by Jeanine Poggi in New York.

Follow TheStreet.com on Twitter and become a fan on Facebook.
2 of 2

Check Out Our Best Services for Investors

Action Alerts PLUS

Portfolio Manager Jim Cramer and Director of Research Jack Mohr reveal their investment tactics while giving advanced notice before every trade.

Product Features:
  • $2.5+ million portfolio
  • Large-cap and dividend focus
  • Intraday trade alerts from Cramer
Quant Ratings

Access the tool that DOMINATES the Russell 2000 and the S&P 500.

Product Features:
  • Buy, hold, or sell recommendations for over 4,300 stocks
  • Unlimited research reports on your favorite stocks
  • A custom stock screener
Stocks Under $10

David Peltier uncovers low dollar stocks with serious upside potential that are flying under Wall Street's radar.

Product Features:
  • Model portfolio
  • Stocks trading below $10
  • Intraday trade alerts
14-Days Free
Only $9.95
14-Days Free
Dividend Stock Advisor

David Peltier identifies the best of breed dividend stocks that will pay a reliable AND significant income stream.

Product Features:
  • Diversified model portfolio of dividend stocks
  • Updates with exact steps to take - BUY, HOLD, SELL
Trifecta Stocks

Every recommendation goes through 3 layers of intense scrutiny—quantitative, fundamental and technical analysis—to maximize profit potential and minimize risk.

Product Features:
  • Model Portfolio
  • Intra Day Trade alerts
  • Access to Quant Ratings
Options Profits

Our options trading pros provide over 100 monthly option trading ideas and strategies to help you become a well-seasoned trader.

Product Features:
  • Actionable options commentary and news
  • Real-time trading community
SYM TRADE IT LAST %CHG
BBY $36.43 2.79%
CRI $98.27 1.79%
KSS $50.89 0.73%
TGT $77.05 2.20%
WMT $64.44 0.97%

Markets

Chart of I:DJI
DOW 16,351.38 +293.03 1.82%
S&P 500 1,948.86 +35.01 1.83%
NASDAQ 4,749.9790 +113.8740 2.46%

Free Reports

Top Rated Stocks Top Rated Funds Top Rated ETFs