This Day On The Street
Continue to site
This account is pending registration confirmation. Please click on the link within the confirmation email previously sent you to complete registration.
Need a new registration confirmation email? Click here

Calif Utility Promises To Do Better After Outages


LOS ANGELES (AP) â¿¿ Southern California Edison is reaching out to hundreds of thousands of customers who were left without electricity â¿¿ some for as long as a week â¿¿ during a devastating windstorm last month.

Edison will do better next time when it comes to restoring power and keeping people informed about the efforts, president Ron Litzinger wrote in a letter of apology to customers, noting the company has learned from its experience.

"While our repair crews performed extraordinarily well, we will learn from the comments received from our customers during the past week to improve our response to similar events in the future," Litzinger wrote in the letters that began going out in the mail Friday.

The state Public Utilities Commission has launched an investigation into Edison's response to the storm. Southern California Edison is a division of Edison International.

The letters were being mailed to all of the 430,000 Edison customers who lost power during the Nov. 30 storm that spawned wind gusts approaching 100 mph in some areas. An additional 213,000 homes and businesses served by other utilities also lost electricity.

"We would like to apologize for your inconvenience and thank you for your patience and understanding during this significant event," Litzinger wrote.

The crisis caused by the storm was unprecedented in Edison's history, company spokeswoman Vanessa McGrady said.

Hundreds of downed trees tangled dangerous high-voltage power lines and blocked streets, keeping repair trucks from reaching many hard-hit areas. Numerous uprooted trees remain on sidewalks and in gutters in some areas.

"A crisis of this magnitude we had never had before," she said.

Several San Gabriel Valley cities east of Los Angeles, including Pasadena, San Marino and Arcadia, suffered extensive damage. Three-quarters of the homes in Temple City, 15 miles east of Los Angeles, were without power at one point. Some didn't have it restored for a week.

1 of 2

Check Out Our Best Services for Investors

Action Alerts PLUS

Portfolio Manager Jim Cramer and Director of Research Jack Mohr reveal their investment tactics while giving advanced notice before every trade.

Product Features:
  • $2.5+ million portfolio
  • Large-cap and dividend focus
  • Intraday trade alerts from Cramer
Quant Ratings

Access the tool that DOMINATES the Russell 2000 and the S&P 500.

Product Features:
  • Buy, hold, or sell recommendations for over 4,300 stocks
  • Unlimited research reports on your favorite stocks
  • A custom stock screener
Stocks Under $10

David Peltier uncovers low dollar stocks with serious upside potential that are flying under Wall Street's radar.

Product Features:
  • Model portfolio
  • Stocks trading below $10
  • Intraday trade alerts
14-Days Free
Only $9.95
14-Days Free
Dividend Stock Advisor

David Peltier identifies the best of breed dividend stocks that will pay a reliable AND significant income stream.

Product Features:
  • Diversified model portfolio of dividend stocks
  • Updates with exact steps to take - BUY, HOLD, SELL
Trifecta Stocks

Every recommendation goes through 3 layers of intense scrutiny—quantitative, fundamental and technical analysis—to maximize profit potential and minimize risk.

Product Features:
  • Model Portfolio
  • Intra Day Trade alerts
  • Access to Quant Ratings
Real Money

More than 30 investing pros with skin in the game give you actionable insight and investment ideas.

Product Features:
  • Access to Jim Cramer's daily blog
  • Intraday commentary and news
  • Real-time trading forums
Only $49.95
14-Days Free
14-Days Free
AAPL $93.66 -0.09%
FB $118.57 0.84%
GOOG $698.30 0.76%
TSLA $241.82 0.44%
YHOO $36.53 -0.19%


Chart of I:DJI
DOW 17,891.16 +117.52 0.66%
S&P 500 2,081.43 +16.13 0.78%
NASDAQ 4,817.5940 +42.2360 0.88%

Free Reports

Top Rated Stocks Top Rated Funds Top Rated ETFs