Virginia Commerce Bank continues to seek ways to improve its customers’ banking experience and is proud to announce the recent opening of a customer service call center. The call center, known as VCB Customer Care, is located in Manassas and staffed by knowledgeable banking professionals.
VCB Customer Care is an extension of the service customers receive in the Bank’s branches with the additional convenience of extended hours and direct access to a care center associate. Instead of reaching an automated answering service and navigating through a maze of numbered options, callers will speak directly to an experienced banker who, in most cases, will be able to facilitate requests right away without transfer or delay.
“At VCB, we take pride in providing the highest level of service to our customers which is evident with our recent recognition by Washington Consumers’ CHECKBOOK magazine with a top rating for service,” said Peter A. Converse, President and CEO of the Bank. “VCB Customer Care will continue our legacy of highly personal and exceptional service with our staff of knowledgeable associates—not machines—answering customer phone calls and fulfilling or facilitating requests.”
To reach VCB Customer Care, simply dial the familiar 877-VCB-5015 (877-822-5015) to speak directly with a customer service associate, or contact them via email at firstname.lastname@example.org. VCB Customer Care is open from 8 a.m. to 7 p.m. weekdays and 9 a.m. to 12 p.m. on Saturdays.About Virginia Commerce Bank Established in 1988, Virginia Commerce Bank (NASDAQ:VCBI) is a full-service, community bank headquartered in Arlington, Virginia, with over $2.9 billion in assets. The Bank serves the Northern Virginia and Fredericksburg markets with twenty-eight branches, a mortgage lending office and a wealth management services department. For further information about VCB’s many services and a map of convenient locations, please visit our Web site at VCBonline.com . © 2011 Virginia Commerce Bank, All Rights Reserved.
Select the service that is right for you!COMPARE ALL SERVICES
- $2.5+ million portfolio
- Large-cap and dividend focus
- Intraday trade alerts from Cramer
- Weekly roundups
Access the tool that DOMINATES the Russell 2000 and the S&P 500.
- Buy, hold, or sell recommendations for over 4,300 stocks
- Unlimited research reports on your favorite stocks
- A custom stock screener
- Upgrade/downgrade alerts
- Diversified model portfolio of dividend stocks
- Alerts when market news affect the portfolio
- Bi-weekly updates with exact steps to take - BUY, HOLD, SELL
- Real Money + Doug Kass + 15 more Wall Street Pros
- Intraday commentary & news
- Ultra-actionable trading ideas
- 100+ monthly options trading ideas
- Actionable options commentary & news
- Real-time trading community
- Options TV