This Day On The Street
Continue to site
This account is pending registration confirmation. Please click on the link within the confirmation email previously sent you to complete registration.
Need a new registration confirmation email? Click here

Heinz Ranks Number One In Customer Satisfaction Among All 225 Companies In The American Customer Satisfaction Index™

H.J. Heinz Company (NYSE: HNZ) is pleased to announce that the Company ranked first in overall customer satisfaction among all 225 companies in 47 industries in the 2011 American Customer Satisfaction Index (ACSI), which was released today.

Heinz led all companies with an overall customer satisfaction score of 89, which measures its performance in categories including quality, value, consumer loyalty and consumer expectations. Heinz’s score was 8 points higher than the average for the food processing industry and up one point from a year ago. Heinz also topped all 12 food manufacturers in the ACSI for the twelfth consecutive year.

The ACSI scores and rankings are based on customer evaluations of the quality of products and services available to household consumers in the United States. Heinz has held the ACSI’s number-one ranking among food manufacturers since 2000.

Commenting on the 2011 ACSI ranking, Heinz Chairman, President and CEO William R. Johnson said: “Heinz is extremely proud to be recognized as a leader among all industries in satisfying U.S. consumers and their appetite for high-quality products that meet their expectations and deliver real value. Our number-one ranking in the U.S. reflects our commitment to manufacturing consistently great-tasting premium foods that enhance consumers’ meals at home and at restaurants. Year after year, consumers know they can count on Heinz.”

Premium food products that Heinz manufactures in the U.S. include its flagship Heinz ® Ketchup, the number-one brand, as well as Heinz ® gravy and condiments, Classico ® pasta sauces, Ore-Ida ® frozen potatoes, Weight Watchers ® Smart Ones ® frozen meals, snacks and desserts, and T.G.I. Friday’s ® frozen meals and snacks.

“Heinz has a long track record of combining consistent quality with value pricing and successfully accommodating its products to a wide range of consumer tastes. As a result, Heinz’s ACSI scores are exceptionally strong and it remains a costly proposition for competition to take away its customers,” said ACSI Founder Claes Fornell.

1 of 3

Check Out Our Best Services for Investors

Action Alerts PLUS

Portfolio Manager Jim Cramer and Director of Research Jack Mohr reveal their investment tactics while giving advanced notice before every trade.

Product Features:
  • $2.5+ million portfolio
  • Large-cap and dividend focus
  • Intraday trade alerts from Cramer
Quant Ratings

Access the tool that DOMINATES the Russell 2000 and the S&P 500.

Product Features:
  • Buy, hold, or sell recommendations for over 4,300 stocks
  • Unlimited research reports on your favorite stocks
  • A custom stock screener
Stocks Under $10

David Peltier uncovers low dollar stocks with serious upside potential that are flying under Wall Street's radar.

Product Features:
  • Model portfolio
  • Stocks trading below $10
  • Intraday trade alerts
14-Days Free
Only $9.95
14-Days Free
To begin commenting right away, you can log in below using your Disqus, Facebook, Twitter, OpenID or Yahoo login credentials. Alternatively, you can post a comment as a "guest" just by entering an email address. Your use of the commenting tool is subject to multiple terms of service/use and privacy policies - see here for more details.
Submit an article to us!


DOW 18,037.97 -42.17 -0.23%
S&P 500 2,108.92 -8.77 -0.41%
NASDAQ 5,060.2460 -31.8390 -0.63%

Partners Compare Online Brokers

Free Reports

Top Rated Stocks Top Rated Funds Top Rated ETFs