This Day On The Street
Continue to site
This account is pending registration confirmation. Please click on the link within the confirmation email previously sent you to complete registration.
Need a new registration confirmation email? Click here

When Customers Become Franchisees

1. K-9 Resorts Daycare & Luxury Hotel
K-9 Resorts Daycare & Luxury Hotel was founded by two brothers in the dog-walking and pet-sitting business in New Jersey who decided to combine the operations -- then to expand a quickly successful business through the New York, New Jersey and Connecticut area.

"We always knew wanted several stores," co-owner Steven Parker says.

They decided franchising was the best way to do that and officially became a franchised operation this year.

And who better to have as their first franchisee than one of their best customers -- husband and wife Andy and Darcie Lubalin?

Parker says that he sold Andy Lubalin on the idea of franchising for K-9 Resorts after the customer came to him for advice on how to open a similar business. Parker sold the Lubalins the rights to the first K-9 Resorts franchise in March. He expects more to be sold in the next couple of months.

It was priority to make sure franchisees were as hands-on with the business -- and their four-legged customers -- as the brothers. The Lubalins, given their love for dogs, fit the profile, Parker says.

The Lubalins loved the Parkers' customer service and the high quality and cleanliness of their facility, he says.

"We have had some experiences with other kennels in the area and we've been dissatisfied for one reason or other," Lubalin says.

When looking at the company from a business perspective, Lubalin realized the Parkers were on to something.

"The pet industry is absolutely exploding, and while people are paying less for themselves and their family and their households, they seem to be paying more for their pets," Lubalin says.

In the past when pets had to be boarded, it was primarily so-called cage boarding, meaning the dogs were kept for many hours a day inside cages, he says. But kennels have been transformed into sites with rentable "rooms" and expansive runs so the pets can get exercise.

Lubalin thought becoming a franchisee was the best way to get into an expanding industry while limiting his risk. The franchise, expected to open in the spring, will be roughly 12 miles from the original one, making it less likely for overlap of customers.
2 of 6

Check Out Our Best Services for Investors

Action Alerts PLUS

Portfolio Manager Jim Cramer and Director of Research Jack Mohr reveal their investment tactics while giving advanced notice before every trade.

Product Features:
  • $2.5+ million portfolio
  • Large-cap and dividend focus
  • Intraday trade alerts from Cramer
Quant Ratings

Access the tool that DOMINATES the Russell 2000 and the S&P 500.

Product Features:
  • Buy, hold, or sell recommendations for over 4,300 stocks
  • Unlimited research reports on your favorite stocks
  • A custom stock screener
Stocks Under $10

David Peltier uncovers low dollar stocks with serious upside potential that are flying under Wall Street's radar.

Product Features:
  • Model portfolio
  • Stocks trading below $10
  • Intraday trade alerts
14-Days Free
Only $9.95
14-Days Free
Dividend Stock Advisor

David Peltier identifies the best of breed dividend stocks that will pay a reliable AND significant income stream.

Product Features:
  • Diversified model portfolio of dividend stocks
  • Updates with exact steps to take - BUY, HOLD, SELL
Trifecta Stocks

Every recommendation goes through 3 layers of intense scrutiny—quantitative, fundamental and technical analysis—to maximize profit potential and minimize risk.

Product Features:
  • Model Portfolio
  • Intra Day Trade alerts
  • Access to Quant Ratings
Real Money

More than 30 investing pros with skin in the game give you actionable insight and investment ideas.

Product Features:
  • Access to Jim Cramer's daily blog
  • Intraday commentary and news
  • Real-time trading forums
Only $49.95
14-Days Free
14-Days Free
AA $9.09 0.00%
ENR $34.64 0.00%
PNRA $180.99 0.00%
AAPL $118.88 0.00%
FB $105.74 0.00%


Chart of I:DJI
DOW 17,812.19 +19.51 0.11%
S&P 500 2,089.14 +2.55 0.12%
NASDAQ 5,102.8080 +0.33 0.01%

Free Reports

Top Rated Stocks Top Rated Funds Top Rated ETFs