Zhone Technologies, Inc. (NASDAQ: ZHNE), a global leader in FTTx network access solutions, today announced the launch of its brand new Zhone EZ FiberService™ offering from its Global Service and Support (GSS) team. Operators worldwide require ongoing support for deployments and upgrades, which translates into professional services including program and project management and network design.
Given the global market conditions and the customized needs of each service provider, combined with the complexity of fiber connectivity, Zhone is offering its customers the guidance and support they need to deploy successful fiber-to-the-x (FTTx) solutions in a timely and cost-effective manner. The new Zhone EZ FiberService, part of Zhone EZ Service™ portfolio, focuses on Fiber network installation and service provisioning for operators.
Zhone EZ Service is designed to seamlessly integrate with all product lines and address all Zhone customers, with services including:
- Engineering, furnishing and installation (EFI) service (site engineering, installation, configuration, provisioning, test and turn-up)
- Network deployment services (assist customers in roll-out, management and maintenance of network, project management, network design, engineering and integration, as well as network upgrades)
- Network maintenance (network performance analysis, troubleshooting multi-vendor interoperations)
“Zhone’s extensive experience with deployments of all sizes makes the company a leading choice for fiber networks around the globe,” noted Steve Dick, vice president of global service and support at Zhone. “Besides our technology leadership and expertise, our customers choose Zhone for our comprehensive service and support, which is a critical differentiator in relating as a partner, versus just a vendor. Zhone EZ Service, our umbrella service program, is ideal for these service providers as it provides them with ease of installation, deployment and provisioning of initial service. As an example, Zhone EZ FiberService will provide turn-key installation and support for our FTTx network deployment and provisioning for our global customer base.”Under the umbrella offering of EZ Service, Zhone’s EZ FiberService is focused on fiber networks and FTTx opportunities with a streamlined seven-step program (all or some steps may be amended to fit the needs of customers with limitations and exceptions):