Oct. 6, 2011
/PRNewswire/ -- Astea International Inc. (NASDAQ: ATEA), a global provider of service lifecycle management and mobility solutions
today announced that it has been positioned in the Visionaries Quadrant in Gartner's 2011 Magic Quadrant for Field Service Management*.
Astea is a solution provider that offers all cornerstones of service lifecycle management: customer management; service management; asset management; forward and reverse logistics management; and mobile workforce management with enhanced workforce scheduling optimization. Astea's solutions are seamlessly integrated to share and leverage information throughout the service lifecycle – removing the traditional barriers between the field and the back office. With Astea's solution modularity, companies can introduce one module at a time or deploy a seamless information backbone across the entire service lifecycle continuum, thereby eliminating the patchwork of disparate systems that can hamper a company's ability to provide best-in-class service.
"We are very pleased to be evaluated by Gartner as a visionary player in this market and consider this positioning as confirmation of our ability to deliver powerful solutions that consistently generate benefits for our customers. Based on Astea's proven experience and innovative technology we are able to assist our customers in achieving a competitive advantage while simultaneously containing costs, improving efficiencies and maximizing customer satisfaction," said
, Chairman and CEO, Astea International. "Our unique breadth and depth of service management and mobility solutions, domain expertise and innovative technology continue to be a clear differentiator. It has become evident that Astea is one of the few vendors that can offer a full range of software and services across the entire service management lifecycle. For companies in which service is strategic and mission critical, we provide powerful solutions that seamlessly fit within their existing infrastructure."
In July, Astea unveiled their latest HTML5 mobility solution suite that delivers a sleek and innovative user interface while still providing the ability for mobile workers to continue working whether they are in or out of wireless coverage. With the ability to operate with the latest devices in the market including Android smartphones and tablets, iPhones, and iPad2, organizations can choose the device that works best for their environment and still be able to leverage the most powerful mobile solution designed specifically for the way field technicians work. Additionally, Astea recently announced that they will offer SOTI's MobiControl Mobile Device Management (MDM) software as a component of their mobility suite. SOTI MobiControl allows companies to manage, support and secure their mobile field force regardless of the devices used in the field.