Tesla's retail growth is focused on service. Tesla has opened stores and service locations in the most convenient regions for its current and growing customer base, and will be relocating and renovating existing Tesla stores and service centers throughout Europe to continue to enhance customer experience. In addition to the accessibility of Eindhoven and other Tesla service centers, Tesla Mobile Service Rangers are available to travel to customers' homes to perform annual inspections, firmware upgrades and other services. Tesla's innovative "house call" approach allows customers peace of mind no matter where they are.
As the only company focused purely on developing electric vehicles, Tesla owns the entire process from conception to vehicle design to customer delivery. This allows for close communication between Tesla owners, engineers, sales and service to ensure product quality and an exceptional ownership experience.
Tesla's goal is to accelerate the world's transition to electric mobility with a full range of increasingly affordable electric cars. Palo Alto, California-based Tesla designs and manufactures EVs and EV powertrain components. Tesla has delivered more than 1,800 Roadsters, the world's first electric sports car, to customers world-wide. Model S, the first premium sedan to be built from the ground up as an electric vehicle, goes on the market in North America in mid-2012, and in Europe and Asia in late 2012.SOURCE Tesla Motors Ltd