So how does an innovative university operate? Brigham Young University - Idaho (BYU-I) is a case example cited throughout the book. BYU-I sees one of its core missions as producing leaders. It defines leadership as "aligning and moving a group of people whether or not you are their formal leader" and call it, "Leadership with a small l." Here's how the school does it:
- Leadership Transcripts. A leadership transcript is similar to an academic transcript; however, it records on-campus leadership achievements. BYU-I sponsors more than 200 intramural sports and student clubs, and all are run by students. If any student wants to create a new club or sport, she is free to do so as long as he or she follows the formal certification process -- great training for future entrepreneurs.
One intramural sport is swimming. BYU-I has swimming leagues for students of all skill levels. A student can join a team as a swimmer and try to be promoted to assistant coach. From there, he can go on to be a head coach of one of the teams. If he is particularly ambitious, he may become the swimming league organizer, who runs the entire sport. The organizer needs to build and staff the organization with volunteers -- one of the most challenging leadership tasks.
- Internships Required. Hiring managers often complain that college graduates have few practical skills. At BYU-I, students in virtually all majors are required to complete one or two school-approved internships. This is a challenging task in today's economy that requires a creative solution.
Closing a factory for one-quarter of the year would be an unthinkable misuse of assets, yet most universities close down for the summer every year. BYU-I has three semesters that together make up the whole year. Students are assigned to two contiguous semesters so that the population stays balanced.
One benefit is that "summer vacation" occurs at three different times of the year. This makes finding internships much easier. Further support is given by retired volunteers in 12 U.S. hub cities who work with local companies to arrange student internships. And every internship ends with a formal performance appraisal.
- Transformed Teaching Model. BYU-I's president is Kim Clark, the former dean of Harvard Business School. Undergraduate classes use an approach similar to Harvard's case-study method. Students must be fully prepared before coming to class. Class time is a discussion where students teach students. Students keep journals to learn through reflection. Students learn that in life learning is not possible without reflection.
- Learning to Manage Conflict. BYU-I classes include many team projects where students learn to be good leaders and good followers. Students are also taught how to have difficult conversations with each other. One example is confronting a teammate who has not delivered on his or her commitments.