8. Prescription eyeglass centers
Another area that will still need personal service are prescription items such as eyeglass centers.
"When you have things like sunglasses and eyeglasses, instant delivery, particularly for women, is important, says Craig Johnson, president of Customer Growth Partners. "It's not just making sure the optical prescription is correct, but people want to see how it looks on them. You're never going to get that looking over the Internet."
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